Universal Containers (UC) uses the Advanced Approvals package for its Approvals process on Quotes. UC's business model requires that Approval requests are assigned to the user's direct manager.
How can the admin ensure that these Approval Rules assign generated Approvals to the user's manager?
Requirement Overview:
Assign generated Approval requests to the user's direct manager.
Solution:
Salesforce CPQ's Advanced Approvals package includes the setting Next Automated Approver Determined By, which allows Approvals to be routed automatically to the user's manager.
Steps to Configure:
Navigate to the Approval Process.
Set Next Automated Approver Determined By to Manager.
Save and test the Approval process to ensure it correctly assigns to the manager.
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