Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

Salesforce Sales-101 Exam - Topic 6 Question 16 Discussion

After a sales representative presents a proposal, the customer mentions return on investment as one of their concerns.Which objection category does this fall into?
C) Price
A) Requirements
B) Trust

Salesforce Sales-101 Exam - Topic 6 Question 16 Discussion

Actual exam question for Salesforce's Sales-101 exam
Question #: 16
Topic #: 6
[All Sales-101 Questions]

After a sales representative presents a proposal, the customer mentions return on investment as one of their concerns.

Which objection category does this fall into?

Show Suggested Answer Hide Answer
Suggested Answer: C

Price objections are related to the customer's perception of the value of the solution and their ability or willingness to pay for it. Return on investment (ROI) is a measure of the value that the solution provides in relation to its cost. If the customer is concerned about ROI, it means they are not convinced that the solution is worth the price or that they can afford it. The sales representative should addressthis objection by demonstrating the value proposition of the solution, highlighting the benefits and outcomes that the customer can expect, and showing how the solution can help the customer achieve their goals and solve their problems. The sales representative should also explore the customer's budget and decision-making process, and offer flexible payment options or discounts if possible.Reference:Certification - Sales Representative - Trailhead, [Sales Rep Training: Create Effective Selling Habits - Trailhead]


Contribute your Thoughts:

0/2000 characters

Currently there are no comments in this discussion, be the first to comment!


Save Cancel