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A consultant is creating a decision table using a predefined template for product eligibility and availability. Which object types can the consultant use as evaluation criteria during product selection?
Comprehensive and Detailed From Exact Extract:
In Salesforce Revenue Lifecycle Management, eligibility and availability rules are built using Decision Tables. The predefined templates for product eligibility and product availability rely on Qualification objects.
From the Revenue Lifecycle Management Implementation Guide:
''Eligibility and availability rules are driven by Product Qualifications and Product Category Qualifications, which determine whether a product can be selected for a specific customer or scenario.''
''Decision table templates for eligibility and availability use Qualification objects as the evaluation criteria.''
These objects are designed specifically for determining whether a product should be selectable based on business rules, customer attributes, and catalog categorizations.
Why other options are incorrect:
Product Price Book and Product Schedule are used for pricing, not eligibility.
Product Relationship and Product Attribute are used in configuration rules, not eligibility templates.
Salesforce Revenue Lifecycle Management Implementation Guide -- Eligibility and Availability Decision Tables; Product Qualification Framework.
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