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Salesforce Rev-Con-201 Exam - Topic 4 Question 16 Discussion

A customer is delinquent on their payments.How should a Revenue Cloud Consultant stop invoicing the customer's account?
C) Assign themselves the Billing Administrator permission set, go to the customer's account, and use the Suspend Billing button.
A) Assign themselves the Billing Administrator permission set, navigate to Scheduled Jobs, and delete the invoice scheduler's scheduled jobs.
B) Assign themselves the Billing Operations User permission set, go to the customer's account, and delete their related pending invoices.

Salesforce Rev-Con-201 Exam - Topic 4 Question 16 Discussion

Actual exam question for Salesforce's Rev-Con-201 exam
Question #: 16
Topic #: 4
[All Rev-Con-201 Questions]

A customer is delinquent on their payments.

How should a Revenue Cloud Consultant stop invoicing the customer's account?

Show Suggested Answer Hide Answer
Suggested Answer: C

Comprehensive and Detailed From Exact Extract:

Salesforce Billing includes a Suspend Billing feature that stops invoice generation for an account.

From Salesforce Billing Implementation Guide:

''Use Suspend Billing on the Account to pause invoicing for customers who are delinquent or temporarily blocked.''

''This prevents future invoices without modifying global schedulers or deleting invoice records.''

Option A would halt invoicing for all customers.

Option B removes existing invoices but does not stop future ones.


Salesforce Billing Implementation Guide --- Suspend Billing; Account Billing Controls.

by Myra at Jun 26, 2026, 09:55 AM

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Tresa
5 days ago
Option C is the way to go! Suspend Billing is super effective.
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Tien
10 days ago
I’m a bit confused about the difference between the Billing Administrator and Billing Operations User permission sets. I hope I remember the right one for this question!
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Bethanie
15 days ago
I’m leaning towards option C because it mentions the Suspend Billing button, which seems like the most direct way to stop invoicing.
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Johnna
20 days ago
I feel like we practiced a similar question where we had to suspend billing, but I can't recall if it was related to pending invoices or something else.
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Moon
25 days ago
I think I remember something about the Billing Administrator permission set being important for stopping invoices, but I'm not entirely sure if it's the right choice here.
upvoted 0 times
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