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Salesforce Exam Public Sector Solutions Topic 1 Question 39 Discussion

Actual exam question for Salesforce's Public Sector Solutions exam
Question #: 39
Topic #: 1
[All Public Sector Solutions Questions]

A government-supported agency that helps constituents track the status of their claims is using Public Sector Solutions. For claim assessors to review and process claims, it is crucial to see the applications' Decision Explanation Logs.

Which component can be added to see the history of Decision Explanations for a claim?

Show Suggested Answer Hide Answer
Suggested Answer: D

For public sector use cases involving licensing and permitting, Salesforce provides a specific Licenses and Permits template within the Experience Cloud. This template is pre-configured with components tailored to these scenarios, offering a streamlined setup and deployment process.

Licenses and Permits Template:

This template includes pre-built pages and components designed to handle common licensing and permitting processes, such as application submission, status tracking, and renewals.

It provides a user-friendly interface and integrates with other Salesforce features to offer a comprehensive solution for public sector agencies.

Pre-configured Components:

The template includes components such as OmniScripts for guided workflows, FlexCards for data display, and various forms and lists to manage licensing and permitting tasks.

These components help reduce the time and effort required to build and configure the site, allowing agencies to quickly deploy a functional solution.

By using the Licenses and Permits template, the city can leverage pre-configured components to address their specific needs efficiently, minimizing the need for extensive customization.


Salesforce Help: Experience Cloud Templates

Salesforce Public Sector Solutions Documentation

Contribute your Thoughts:

Jacob
2 days ago
I'm not sure, but I think C) Audit Log could also be a good option to track the history of Decision Explanations.
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Elenore
5 days ago
I agree with Kristel. It makes sense to have a specific log for Decision Explanations.
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Fabiola
5 days ago
I think the Audit Log would be the best choice here. It's designed to record important events and changes, which should include the Decision Explanations.
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Elmira
8 days ago
The Decision Explainer Log History seems like the most relevant option to track the history of Decision Explanations. I'm confident this is the correct answer.
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Kristel
9 days ago
I think the answer is A) Decision Explainer Log History.
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