Salesforce Exam Public Sector Solutions Topic 1 Question 13 Discussion

Actual exam question for Salesforce's Public Sector Solutions exam

Question #: 13
Topic #: 1

A public sector agency recently implemented public Sector Solutions for the inspection and license renewal of food outlets in the city. The want to set up dynamic assessments where assessment questions are categorized for use in different scenarios depending on whether the outlet is take-way, dining, or a combination of both. The categorization only applies to specific questions in the assessment.

Two which objects should they add new categories?

AAssessment Question

BAssessment Task Definition

CAction Plan

DAssessment indicator Definition

Show Suggested Answer

Suggested Answer: A, B

Service Cloud and Experience Cloud are two core Salesforce Clouds that Public Sector Solutions is based on. Service Cloud is a Salesforce Cloud that can help public sector agencies to provide customer service and support, such as managing cases, creating knowledge articles, or using chatbots. Experience Cloud is a Salesforce Cloud that can help public sector agencies to create digital experience sites for external users, such as constituents, businesses, or employees. Public Sector Solutions is based on Service Cloud and Experience Cloud, and it provides additional features and components that are tailored for the delivery of government services. Reference: https://help.salesforce.com/s/articleView?id=psc_admin_concept_psc_overview.htm&type=5&language=en_US

by Diane at Mar 08, 2024, 04:26 PM

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Janella

24 days ago

Ah, the joys of public sector IT exams. Next they'll be asking us to categorize the color of the assessment indicator definition. But in all seriousness, I'm going with A) Assessment Question. Can't go wrong with the obvious choice!

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Sherill

25 days ago

Wait, what if they need to categorize the overall action plan for the assessment? That would make C) Action Plan the correct answer. This question is really making me think!

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Tanja

10 days ago

A) Assessment Question

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Bette

1 months ago

Haha, this is a tricky one! I bet the test writers are trying to trip us up. But I'm going with A) Assessment Question. Categorizing the individual questions seems like the most logical approach.

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Allene

12 hours ago

I agree with you, A) Assessment Question seems like the most logical choice for adding new categories.

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Nichelle

14 days ago

User 3: Definitely, having specific categories for different types of food outlets will make the assessment process much smoother.

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Cathern

15 days ago

User 2: Yeah, I think so too. It would help in organizing and managing the assessment process more efficiently.

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Nickolas

26 days ago

User 1: I agree, categorizing the individual questions would make the most sense. A) Assessment Question is the way to go.

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Minna

2 months ago

Hmm, I'm not so sure. What if they need to categorize the entire assessment task, not just the individual questions? I think B) Assessment Task Definition might be the right answer here.

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Nina

13 hours ago

But what about categorizing specific questions based on the type of food outlet? Wouldn't A) Assessment Question be more appropriate?

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Merlyn

5 days ago

I think B) Assessment Task Definition would be the best option for categorizing the entire assessment task.

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Dulce

2 months ago

It's obvious that the answer is A) Assessment Question. The question clearly states that the categorization only applies to specific questions, so that's where the new categories should be added.

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