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The Administrator At Universal Container (UC) needs to develop a flow to get the Sales reps' feedback on closed opportunities. The administrator wants to use the Opportunities object-specific action to launch it. Which standard feature can help UC accomplish this?
Suggested Answer: D
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16 comments · newest first
QU
Quiana
12 months ago
Not sure about using custom apex, seems complicated for this.
LI
Linn
12 months ago
Definitely need to go with A, it covers all bases!
JO
Josephine
12 months ago
Wait, can you really use Salesforce Survey directly like that?
CA
Caitlin
1 year ago
I disagree, A seems more comprehensive with Process Builder.
DO
Dottie
1 year ago
I think option B is the best choice for feedback.
LE
Leila
1 year ago
I vaguely recall something about how to use Process Builder with surveys, but I can't remember if that's the right approach for this question.
VE
Vesta
1 year ago
I feel like using custom apex might be overkill for this scenario. Isn't there a simpler way?
GA
Gabriele
1 year ago
I remember practicing a similar question about capturing feedback, and I think using Object-specific actions is key here.
TW
Twila
1 year ago
I think we might need to use the Salesforce Survey functionality, but I'm not sure if it requires Process Builder too.
GL
Glory
1 year ago
Hmm, I'm a bit unsure how to approach this. I don't have a specific organization in mind that I'm familiar with. Maybe I could use a hypothetical example?
JO
Jolene
1 year ago
Okay, I've got this. The best answer is clearly A - asking the customer questions about what they've done. That shows you're interested in their process and want to build on their troubleshooting efforts.
KE
Kenia
1 year ago
I remember Vaughan studied how organizations gradually normalize dangerous behaviors. I'd probably choose D since multiple factors could contribute to criminal tendencies.
AS
Ashton
1 year ago
Okay, let's see. I think the key here is to identify the system that is used to process information about potential sources. I'll need to read the options closely and try to determine which one best fits that description.
DE
Devorah
1 year ago
Organizational agility - that's the one! Service-oriented computing is all about helping organizations adapt to change more efficiently, so that's got to be the right answer.
JE
Jennie
1 year ago
Hmm, I'm a little unsure about this one. I know Puppet and Ansible have some similarities, but I can't quite recall the exact Puppet term for a Playbook. I'll have to think this through carefully.
MI
Micheline
1 year ago
Okay, let me break this down step-by-step. I know Cisco ISE is involved, so I need to focus on the technologies that interact with it.