Salesforce Exam Process Automation Accredited Professional (AP-221) Topic 3 Question 62 Discussion

Actual exam question for Salesforce's Process Automation Accredited Professional (AP-221) exam

Question #: 62
Topic #: 3

[All Process Automation Accredited Professional (AP-221) Questions]

The Administrator at Universal Containers has received a requirement to create a one-click solution to update the Case status to Closed and send out a confirmation email (using an HTML Email Template) to the customer. Which standard feature can the Administrator leverage to accomplish this?

ALook for an ISV solution that can be deployed in the org.

BUse Workflow Rules with custom Apex to trigger email.

CSend an email from a process by using 'Send an email' action.

DUse HTML email template from Flow and create an email alert.

Show Suggested Answer

Suggested Answer: D

by Ngoc at Aug 02, 2025, 07:26 AM

Limited Time Offer

25%

Off

Get Premium Process Automation Accredited Professional (AP-221) Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Norah

3 days ago

D) Use HTML email template from Flow and create an email alert. This seems like the most straightforward option to accomplish the requirement.

upvoted 0 times

...