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Universal Containers requested a custom field on the account to be created to display the number of open cases related to the this requirement?
Suggested Answer: D
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12 comments · newest first
TY
Ty
12 months ago
Wait, can a roll-up summary field even count open cases?
FA
Fabiola
12 months ago
D is a solid choice if there’s a master-detail relationship!
RE
Rebbecca
12 months ago
C seems overkill for just counting cases.
CO
Cornell
1 year ago
I think B is more reliable for this task.
KR
Kristeen
1 year ago
A flow would be the best way to keep it updated!
DA
Daren
1 year ago
Scheduled apex seems a bit overkill for this, but I guess it could work if we need to run it periodically.
JO
Johnathon
1 year ago
I feel like process builder could work too, but I can't recall if it can update fields based on related records like cases.
ED
Edelmira
1 year ago
I remember practicing with flows, and they seem flexible, but I wonder if they can handle real-time updates for this requirement.
NO
Noel
1 year ago
I think using a roll-up summary field could be the best option since it directly counts related records, but I'm not sure if it works with open cases specifically.
RE
Reyes
1 year ago
Hmm, this seems like a tricky one. I'll need to carefully read through the details and think about the different sharing and permission scenarios that could be at play.
MI
Mireya
1 year ago
Hmm, I'm not sure about this one. I'll have to think it through carefully.
VA
Vanna
1 year ago
I'm a bit confused by this question. Updating an array field without knowing the index doesn't seem possible to me. Maybe I'm missing something, but I'm not sure about any operators that can do that.