Salesforce Plat-Admn-301 Exam - Topic 6 Question 3 Discussion

Actual exam question for Salesforce's Plat-Admn-301 exam

Question #: 3
Topic #: 6

Cloud Kicks has Service end Soles Manager roles that need to be able to see a I Accounts. Currently, they each have their own custom profile. The organization-wide defaults are set to Private and a sharing rule share access to Accounts to the sales and service teams based on criteria.

What should the administrator do to allow the service and sales Manager to sec all Accounts?

AConfigure a custom profile for each manager that gives them view All on Accounts.

BSet the organization-wide default for Accounts to Public Read Only.

CCreate a permission set with view All to Accounts and assign it to the Service and Sales Managers.

DMove the Service and Sales Managers higher in the role hierarchy.

Show Suggested Answer

Suggested Answer: C

A permission set is a collection of settings and permissions that can extend users' functional access without changing their profiles. By creating a permission set with view All on Accounts and assigning it to the service and sales managers, an administrator can grant them access to all account records in their org without modifying their existing profiles. Reference: https://help.salesforce.com/s/articleView?id=sf.users_permissionsets.htm&type=5

by Stevie at Dec 18, 2025, 02:10 PM

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Refugia

5 days ago

Why not A? Custom profiles work too.

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Eulah

10 days ago

I think option C is the best.

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Margarett

15 days ago

Public Read Only (option B) could expose too much info. Better to keep it controlled.

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Reyes

20 days ago

Moving them up in the role hierarchy (option D) could work too, but it might complicate things.

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Alica

25 days ago

Surprised that the org-wide default is set to Private. That seems restrictive!

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Lea

1 month ago

I disagree, option A seems more straightforward for access.

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Sarina

1 month ago

I think option C is the best choice. Permission sets are super flexible!

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Dion

2 months ago

I'm with Kimberlie on this one. Permission sets are the way to go.

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Ivan

2 months ago

Haha, a "Service end Soles Manager"? Sounds like they need some new shoes!

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Katheryn

2 months ago

B) is a bit too open, don't you think? Gotta keep some control.

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Fletcher

2 months ago

D) sounds like a lot of work. Why not just use a permission set?

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Kimberlie

3 months ago

C) is the way to go. Keeps things nice and tidy.

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Georgiana

3 months ago

I recall that changing the organization-wide default to Public Read Only could expose too much data. It doesn't seem like the best choice for security.

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Glynda

3 months ago

I feel like option A might be too restrictive. Custom profiles can be a hassle to manage, especially if we need to make changes later.

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Lovetta

3 months ago

Hmm, I'm not sure about this one. I'd have to think it through a bit more to decide which option is the best approach. Maybe I'll start by reviewing the organization-wide defaults and the current custom profiles to get a better sense of the overall setup.

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Melvin

3 months ago

I'm feeling pretty confident about this one. I think option D is the way to go - moving the Service and Sales Managers higher in the role hierarchy should give them the access they need to see all Accounts.

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Marylyn

4 months ago

Okay, I think I've got a strategy here. Since the organization-wide defaults are set to Private, I would probably go with option C and create a permission set with view All on Accounts. That way, I can give the specific access the managers need without changing the overall defaults.

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Vallie

4 months ago

Hmm, this is a tricky one. I think the key is figuring out how to give the Service and Sales Managers the access they need without impacting the organization-wide defaults. Maybe a permission set would be the way to go?

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Brandon

4 months ago

I'm a bit confused by this question. It seems like there are a few different options to consider, but I'm not sure which one is the best approach.

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Celestina

4 months ago

I'm not entirely sure, but I remember something about role hierarchy. Would moving the managers up really give them access to all Accounts?

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Vernell

4 months ago

I think option C sounds familiar from our practice questions. Creating a permission set seems like a flexible way to grant access without changing profiles.

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