Salesforce Plat-Admn-301 Exam - Topic 4 Question 18 Discussion

Question

AW Computing has several service plans it offers with its laptops. Management wants the sales team to focus on bringing in new business and to have the creation of the renewal opportunity for the service plans happen automatically.

What approach should the administrator take to automate the renewal process7

Velda · Accepted Answer

D) Configure a flow that will create the renewal based on the closed-won date and opportunity line items.

Velda · Answer

A) Configure a time-based workflow to send an email reminder to the sales rep when the service plan expires.

Velda · Answer

B) Create a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.

Velda · Answer

C) Create a validation rule to prevent the rep from closing the opportunity until a renewal is associated.