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Salesforce Plat-Admn-202 Exam - Topic 3 Question 6 Discussion

Posted by Floyd on Jan 05, 2026 at 05:16 AM

Ursa Major Solar wants to provide sales console users with an Incredible experience, with the most-used components easily accessible at all times.

What solution can enable reps to see and access these components from anywhere within the app without leaving the pages where the team is working?

Suggested Answer: D

The best solution to enable reps to see and access the most-used components from anywhere within the app without leaving the page they are working on is Utility bar. This is a footer that can be added to any Lightning app and can contain tools such as history, notes, or softphone. Favorites, home page, and global actions are not solutions that provide access to components from anywhere within the app. See [this article] for more information on Utility bar.


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26 comments · newest first
JA
Jacqueline 6 months ago
Home page is too static. We need something dynamic like Global actions!
CH
Charlene 6 months ago
Favorites could work too, but it’s not as accessible as the Utility bar.
SH
Sherita 6 months ago
I agree, Utility bar is always visible. Great for multitasking!
CO
Corrinne 6 months ago
I think the Utility bar is the best option. It keeps everything handy.
TE
Tesha 6 months ago
Favorites can also help, but not as versatile as the Utility bar.
CO
Cordelia 6 months ago
Wait, can the Utility bar really do all that? Sounds too good to be true.
AS
Ashlee 7 months ago
Not so sure about that, the Home page could work too.
ON
Oneida 7 months ago
Definitely agree, it keeps everything in one place!
TO
Tonja 7 months ago
I think the Utility bar is the best option here.
LA
Laurel 7 months ago
D) Utility bar, where all the magic happens. Gotta love that utility.
AU
Audry 7 months ago
C) Global actions, the Swiss Army knife of user experiences.
EL
Elenora 8 months ago
A) Favorites, because who doesn't love a good ol' favorite?
RA
Raina 8 months ago
D) Utility bar is the obvious choice. Who doesn't love a good utility bar?
LE
Lettie 8 months ago
C) Global actions is the way to go! Keeps everything at your fingertips.
ME
Melda 8 months ago
Global actions sound familiar, but I can't recall if they really provide access to components throughout the app. I might lean towards the Utility bar instead.
TR
Trinidad 9 months ago
I feel like the Home page is more about landing views rather than quick access while working, so it might not be the best option.
DO
Dottie 9 months ago
I'm not entirely sure, but I remember something about Favorites being a way to quickly access important components. Could that work here?
AL
Aliza 9 months ago
I think the Utility bar might be the right choice since it allows access to frequently used tools without navigating away from the current page.
LA
Lashaunda 9 months ago
I'm leaning towards the utility bar. It seems like the most seamless way to keep the most-used components readily available.
SA
Sarah 9 months ago
Favorites could be a good solution, but I'm worried that might not make the components "easily accessible at all times" like the question specifies.
MA
Marilynn 10 months ago
The home page seems like it could work, but that might force reps to leave the pages they're working on, which doesn't sound ideal.
MA
Malika 10 months ago
Hmm, I'm not sure. The global actions could also work, but I'm not confident that would give the "Incredible experience" they're looking for.
TA
Tanesha 10 months ago
I think the utility bar is the best option here. It allows reps to access the most-used components without leaving the current page.
MA
Maile 4 months ago
↳ replying to Tanesha
I like how it doesn’t interrupt workflow. Great choice!
BE
Bettye 4 months ago
↳ replying to Tanesha
Definitely! It keeps everything at your fingertips.
LA
Lawana 5 months ago
↳ replying to Tanesha
I agree, the utility bar is super convenient!
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