Salesforce Exam PDI Topic 6 Question 63 Discussion

A business has a proprietary Order Management System (OMS) that creates orders from their website and ... the order. When the order is created in the OMS, an integration also creates an order record in Salesforce ... relates it to the contact as identified by the email on the order. As the order goes through different stages in OMS, the integration also updates it in Salesforce.

It is notified that each update from the OMS creates a new order record in Salesforce.

Which two actions prevent the duplicate order records from being created in Salesforce?

Choose 2 answers