I practiced a similar question where we had to set up mappings in a DataRaptor Load, and I feel like option B might be the right approach for linking the RecordType.
The History in the Utility bar sounds like the most logical recommendation here. It would allow users to easily navigate back to their recent cases without having to keep everything open.
This seems straightforward enough. I just need to plug the numbers into the right formulas and do the calculations. I'm confident I can get the right answer.
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