The marketing team at Northern Trail Outfitters wants to use a Smart Capture form to manage consent before sending SMS messages to customers.
Which feature should the associate use?
CloudPages is the feature that allows the creation of Smart Capture forms within Salesforce Marketing Cloud. Using CloudPages, Northern Trail Outfitters can set up a form to collect consent specifically for SMS messaging. This form can be designed to manage preferences, gather customer information, and confirm opt-in for SMS, ensuring compliance with consent regulations.
Why CloudPages: It offers the flexibility to create forms and landing pages that collect customer data directly into Marketing Cloud, and Smart Capture enables easy integration with data extensions.
Salesforce Documentation Reference: For more details, refer to CloudPages and Smart Capture Overview.
Lilli
27 days ago