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Salesforce MC-101 Exam - Topic 5 Question 15 Discussion

The marketing team at Northern Trail Outfitters wants to use a Smart Capture form to manage consent before sending SMS messages to customers.Which feature should the associate use?
A) CloudPages
B) Email Studio
C) Contact Bulilder

Salesforce MC-101 Exam - Topic 5 Question 15 Discussion

Actual exam question for Salesforce's MC-101 exam
Question #: 15
Topic #: 5
[All MC-101 Questions]

The marketing team at Northern Trail Outfitters wants to use a Smart Capture form to manage consent before sending SMS messages to customers.

Which feature should the associate use?

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Suggested Answer: A

CloudPages is the feature that allows the creation of Smart Capture forms within Salesforce Marketing Cloud. Using CloudPages, Northern Trail Outfitters can set up a form to collect consent specifically for SMS messaging. This form can be designed to manage preferences, gather customer information, and confirm opt-in for SMS, ensuring compliance with consent regulations.

Why CloudPages: It offers the flexibility to create forms and landing pages that collect customer data directly into Marketing Cloud, and Smart Capture enables easy integration with data extensions.

Salesforce Documentation Reference: For more details, refer to CloudPages and Smart Capture Overview.


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Lilli
27 days ago
I think the Smart Capture form is related to CloudPages, but I'm not entirely sure if that's the right choice for managing SMS consent.
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