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Salesforce MC-101 Exam - Topic 5 Question 15 Discussion

The marketing team at Northern Trail Outfitters wants to use a Smart Capture form to manage consent before sending SMS messages to customers.Which feature should the associate use?
A) CloudPages
B) Email Studio
C) Contact Bulilder

Salesforce MC-101 Exam - Topic 5 Question 15 Discussion

Actual exam question for Salesforce's MC-101 exam
Question #: 15
Topic #: 5
[All MC-101 Questions]

The marketing team at Northern Trail Outfitters wants to use a Smart Capture form to manage consent before sending SMS messages to customers.

Which feature should the associate use?

Show Suggested Answer Hide Answer
Suggested Answer: A

CloudPages is the feature that allows the creation of Smart Capture forms within Salesforce Marketing Cloud. Using CloudPages, Northern Trail Outfitters can set up a form to collect consent specifically for SMS messaging. This form can be designed to manage preferences, gather customer information, and confirm opt-in for SMS, ensuring compliance with consent regulations.

Why CloudPages: It offers the flexibility to create forms and landing pages that collect customer data directly into Marketing Cloud, and Smart Capture enables easy integration with data extensions.

Salesforce Documentation Reference: For more details, refer to CloudPages and Smart Capture Overview.


by Shawna at May 12, 2026, 12:46 AM

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Casie
3 days ago
I think A) CloudPages is the best choice. It allows for custom forms.
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Lavera
8 days ago
I didn't even know we could use Smart Capture for SMS!
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Derrick
13 days ago
Wait, are we sure CloudPages is the right choice?
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Corazon
18 days ago
Totally agree with CloudPages! Makes sense for consent.
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Verona
23 days ago
I thought Email Studio would be better for this.
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Whitney
29 days ago
A) CloudPages is the way to go!
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Lindsey
1 month ago
I’m not sure about that, seems a bit off to me.
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Sylvie
1 month ago
Wait, can you really manage SMS consent with CloudPages?
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Elenora
1 month ago
Totally agree, CloudPages makes sense for consent forms.
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Novella
2 months ago
I thought Email Studio would be better for this.
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Jesusa
2 months ago
A) CloudPages is the way to go!
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Angella
2 months ago
CloudPages sounds familiar for this type of form, but I wonder if there's a specific feature in Email Studio that could also apply here.
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Julie
2 months ago
I feel like Contact Builder might be involved somehow, but I can't recall if it directly relates to Smart Capture forms.
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Felix
2 months ago
I remember practicing a similar question about consent management, and I think Email Studio was mentioned there, but that was for email, not SMS.
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Lilli
4 months ago
I think the Smart Capture form is related to CloudPages, but I'm not entirely sure if that's the right choice for managing SMS consent.
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