Discuss Salesforce FS-Con-101 Exam Topic 2 Question 1

Universal Containers sells products that are made up of senalized components. Technicians often need to work on

a specific component.

How should a Consultant recommend tracking customer purchases so Work Orders can be assigned to a component?

AUse Work Orders and define a hierarchy.

BUse Products and Product Families.

CUse Assets and define a hierarchy.

DUse Orders and Order Products.

Suggested Answer: C

This option allows tracking customer purchases of serialized components as assets and defining parent-child relationships between them. Reference:https://help.salesforce.com/s/articleView?id=sf.fs_asset_hierarchy.htm&type=5

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17 comments · newest first

Germaine 1 month ago

Yes, C for sure! It aligns with component tracking.

Chun 1 month ago

Overall, C seems most efficient for our needs.

Elza 1 month ago

D seems off. Orders are too general for this situation.

Germaine 2 months ago

B could work too, but it’s less focused on tracking.

Chun 2 months ago

True, but A feels too broad for specific components.

Elza 2 months ago

But what about A? Hierarchy could be useful for organization.

Germaine 2 months ago

I agree, C makes sense. It helps track individual components.

Chun 2 months ago

I think option C is the best. Assets are specific to components.

Elinore 2 months ago

I disagree, Work Orders are essential for tracking specific tasks.

Lawana 3 months ago

I’d go with Products and Product Families. Seems simpler!

Kattie 3 months ago

Wait, can we really track components like that? Sounds complicated.

Theron 3 months ago

Definitely agree with that! Hierarchies help keep things organized.

Lou 3 months ago

I think using Assets and defining a hierarchy makes the most sense.

Maricela 3 months ago

I feel like Orders and Order Products might be too broad for this scenario. I lean towards option C, but I need to double-check my notes.

Katina 4 months ago

I recall a practice question where we discussed Product Families, but I'm not convinced that's the best fit here. Could it be option B?

Javier 4 months ago

I'm not entirely sure, but I remember something about Work Orders being useful for managing tasks. Maybe option A is the right choice?

Yen 4 months ago

I think using Assets and defining a hierarchy makes sense since it allows tracking specific components tied to customer purchases.

Salesforce FS-Con-101 Exam - Topic 2 Question 1 Discussion