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universal containers want to limit their technicians view of work orders and appointment in the field service lightning mobile app. What should a consultant recommend to control their technicians?
Suggested Answer: C
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This option should be recommended to control the technicians' view of work orders and appointments in the field service lightning mobile app, as it allows customizing which fields are displayed on different screens of the app. Reference:https://help.salesforce.com/s/articleView?id=sf.fs_mobile_field_sets.htm&type=5
12 comments · newest first
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Shawnta
2 months ago
C) field sets could work too, but it’s not as direct as page layouts.
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Sharen
2 months ago
I prefer A) mini page layouts. They’re more streamlined for mobile.
SY
Sylvia
2 months ago
I think B) page layouts is the best choice. It controls what they see.
PE
Pearline
2 months ago
Not sure any of these will fully restrict access like they need.
TA
Tambra
3 months ago
Wait, can you really control views with D) visual force page?
CH
Chanel
3 months ago
C) field sets are useful, but not for limiting views.
MI
Miriam
3 months ago
I disagree, A) mini page layouts could be more effective.
KA
Kandis
3 months ago
I think B) page layouts is the way to go.
SU
Suzi
3 months ago
Visual force pages might be too complex for this scenario; I feel like it's more about simplifying access for the technicians.
ME
Melynda
3 months ago
Field sets seem like they could be useful here, but I don't think they directly limit views like the question is asking.
HO
Holley
4 months ago
I remember practicing with mini page layouts, but I can't recall if they actually control visibility in the mobile app.
MA
Marjory
4 months ago
I think we might need to look at page layouts for limiting what technicians can see, but I'm not entirely sure if that's the best option.