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Salesforce Exam Data Cloud Consultant Topic 4 Question 24 Discussion

Actual exam question for Salesforce's Data Cloud Consultant exam
Question #: 24
Topic #: 4
[All Data Cloud Consultant Questions]

Northern Trail Outfitters wants to create a segment with customers that have purchased in the last 24 hours. The segment data must be as up to date as possible.

What should the consultant Implement when creating the segment?

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Suggested Answer: C

Role of AI in Data Cloud: Artificial intelligence (AI) plays a crucial role in Salesforce Data Cloud by leveraging data to generate insights and predictions that enhance customer interactions.

Insights and Predictions:

AI Algorithms: Use machine learning algorithms to analyze vast amounts of customer data.

Predictive Analytics: Provide predictive insights, such as customer behavior trends, preferences, and potential future actions.

Enhancing Customer Interactions:

Personalization: AI helps in creating personalized experiences by predicting customer needs and preferences.

Efficiency: Enables proactive customer service by predicting issues and suggesting solutions before customers reach out.

Marketing: Improves targeting and segmentation, ensuring that marketing efforts are directed towards the most promising leads and customers.

Use Cases:

Recommendation Engines: Suggest products or services based on past behavior and preferences.

Churn Prediction: Identify customers at risk of leaving and engage them with retention strategies.


Salesforce Data Cloud AI Capabilities

Salesforce AI for Customer Interaction

by Jettie at Sep 16, 2024, 04:15 PM

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Galen
2 days ago
Ah, the age-old question of how to get the most up-to-date data. I'm feeling option D, the standard segment with a 30-minute publish interval. It's a nice compromise between speed and accuracy, if you ask me.
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Dong
7 days ago
I think using rapid segments with a publish interval of 1 hour could also be a good option to ensure the data is current.
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Elise
9 days ago
I agree with An, it's important to have the most up-to-date data for the segment.
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Robt
12 days ago
Hmm, I was thinking about going with option C, the rapid segments with a 1-hour publish interval. But option A sounds like it could be the way to go. Gotta stay on top of those 24-hour purchases, you know?
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An
14 days ago
I think we should use streaming insights for near real-time segmentation results.
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Patti
14 days ago
Whoa, this one's a tricky one! I'm gonna go with option A - using streaming insights for near real-time segmentation results. That's the only way to get the freshest data, right?
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