Salesforce CCM-101 Exam - Topic 6 Question 74 Discussion

Actual exam question for Salesforce's CCM-101 exam

Question #: 74
Topic #: 6

A developer has a sandbox configured with a service and its profile and credential. Now there is a requirement to allow changes to the service URL manually from the sandbox.

Which B2C feature should the developer use to achieve the request?

CUse a Sitepreference dedicated for the service URL

BUse the service status area, set the override URL checkbox, and then populate the URL
field with the required one.

AUse the service credential URL field

DUse a Globalpreference dedicated for the service URL

Show Suggested Answer

Suggested Answer: A

by Paulina at Jan 23, 2026, 03:48 PM

Limited Time Offer

25%

Off

Get Premium CCM-101 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Regenia

9 hours ago

Wait, can you really change the service URL manually?

upvoted 0 times

...

Kathryn

6 days ago

I think using the user flows would be simpler.

upvoted 0 times

...

Quiana

11 days ago

You can use the custom policies feature for that.

upvoted 0 times

...

Ines

16 days ago

The Dynamic User Flows feature sounds like the perfect solution for this requirement.

upvoted 0 times

...

Mozelle

21 days ago

Haha, I bet the developer is wishing they had a magic wand to change the service URL!

upvoted 0 times

...

Devora

26 days ago

Hmm, I'm not sure, but the User Attributes feature might be the way to go.

upvoted 0 times

...

Tandra

1 month ago

The Dynamic User Flows feature seems like the right choice here.

upvoted 0 times

...

Mable

1 month ago

I think the developer should use the User Flows feature to achieve the request.

upvoted 0 times

...

Stacey

1 month ago

I feel like we should be using the application settings, but I can't recall the exact steps to enable that.

upvoted 0 times

...

Alyce

2 months ago

This sounds similar to a practice question I did on service configurations. Maybe it involves the API connectors?

upvoted 0 times

...

Melodie

2 months ago

I'm not entirely sure, but I remember something about user flows that might be relevant here.

upvoted 0 times

...

Larae

3 months ago

I think we might need to look into the custom policies feature for B2C to allow manual changes.

upvoted 0 times

...

Lamonica

3 months ago

Custom policies sound promising. I'd also consider checking if there's a built-in B2C feature that supports dynamic service URL configuration. Might be an easier solution if it exists.

upvoted 0 times

...

Lonny

3 months ago

Okay, for this I'd probably look into using a custom policy. That way I can build a flow to allow the manual URL changes. Might take some time to set up, but should get the job done.

upvoted 0 times

...

Joana

3 months ago

Hmm, not sure about this one. Changing the service URL manually sounds like it could be tricky. I'd need to research the B2C features more to figure out the best approach.

upvoted 0 times

...

Anglea

3 months ago

I think I'd start by looking at the B2C feature documentation to see what options are available for configuring service URLs. Might be something like a custom policy or user flow.

upvoted 0 times

...