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Salesforce CCM-101 Exam - Topic 6 Question 74 Discussion

A developer has a sandbox configured with a service and its profile and credential. Now there is a requirement to allow changes to the service URL manually from the sandbox.Which B2C feature should the developer use to achieve the request?
A) Use the service credential URL field
C) Use a Sitepreference dedicated for the service URL
B) Use the service status area, set the override URL checkbox, and then populate the URL field with the required one.
D) Use a Globalpreference dedicated for the service URL

Salesforce CCM-101 Exam - Topic 6 Question 74 Discussion

Actual exam question for Salesforce's CCM-101 exam
Question #: 74
Topic #: 6
[All CCM-101 Questions]

A developer has a sandbox configured with a service and its profile and credential. Now there is a requirement to allow changes to the service URL manually from the sandbox.

Which B2C feature should the developer use to achieve the request?

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Suggested Answer: A

by Paulina at Jan 23, 2026, 03:48 PM

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Tuyet
2 months ago
True, but Custom Policies seem more straightforward for this change.
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Rebecka
2 months ago
But what about "Identity Experience Framework"? Isn't that relevant too?
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Glory
2 months ago
Yeah, that makes sense. It allows flexibility with service URLs.
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Lashaunda
4 months ago
I think the developer should use the "Custom Policies" feature.
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Latonia
4 months ago
I’m not sure if that’s the best approach, though.
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Frederic
4 months ago
Totally agree with Quiana, custom policies are the way to go!
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Regenia
4 months ago
Wait, can you really change the service URL manually?
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Kathryn
5 months ago
I think using the user flows would be simpler.
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Quiana
5 months ago
You can use the custom policies feature for that.
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Ines
5 months ago
The Dynamic User Flows feature sounds like the perfect solution for this requirement.
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Mozelle
5 months ago
Haha, I bet the developer is wishing they had a magic wand to change the service URL!
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Devora
5 months ago
Hmm, I'm not sure, but the User Attributes feature might be the way to go.
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Tandra
5 months ago
The Dynamic User Flows feature seems like the right choice here.
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Mable
6 months ago
I think the developer should use the User Flows feature to achieve the request.
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Stacey
6 months ago
I feel like we should be using the application settings, but I can't recall the exact steps to enable that.
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Alyce
7 months ago
This sounds similar to a practice question I did on service configurations. Maybe it involves the API connectors?
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Melodie
7 months ago
I'm not entirely sure, but I remember something about user flows that might be relevant here.
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Larae
7 months ago
I think we might need to look into the custom policies feature for B2C to allow manual changes.
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Lamonica
7 months ago
Custom policies sound promising. I'd also consider checking if there's a built-in B2C feature that supports dynamic service URL configuration. Might be an easier solution if it exists.
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Lonny
7 months ago
Okay, for this I'd probably look into using a custom policy. That way I can build a flow to allow the manual URL changes. Might take some time to set up, but should get the job done.
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Joana
7 months ago
Hmm, not sure about this one. Changing the service URL manually sounds like it could be tricky. I'd need to research the B2C features more to figure out the best approach.
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Anglea
8 months ago
I think I'd start by looking at the B2C feature documentation to see what options are available for configuring service URLs. Might be something like a custom policy or user flow.
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Renea
1 month ago
Both options could work, but custom policies seem more flexible.
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Willie
2 months ago
Yeah, I think user flows might help too.
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Matilda
2 months ago
Have you checked the custom policies section?
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