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Salesforce ARC-101 Exam - Topic 7 Question 76 Discussion

Universal Containers is a global financial company that sells financial products and services including, bank accounts, loans, and insurance. UC uses Salesforce Service cloud to service their customer via calls, live chat. The support agents would open bank accounts on the spot for customers who are inquiring about UC bank accounts.UC Core banking system is the system of record for bank accounts and all accounts opened in salesforce have to be synced in real-time to the core banking system. Support agents need to inform the customers with the newly created bank account ID which has to be generated from the core banking system.Which integration pattern is recommended for this use case?
D) Use request and reply.
A) Use streaming API to generate push topic.
B) Use outbound message.
C) Use salesforce platform event.

Salesforce ARC-101 Exam - Topic 7 Question 76 Discussion

Actual exam question for Salesforce's ARC-101 exam
Question #: 76
Topic #: 7
[All ARC-101 Questions]

Universal Containers is a global financial company that sells financial products and services including, bank accounts, loans, and insurance. UC uses Salesforce Service cloud to service their customer via calls, live chat. The support agents would open bank accounts on the spot for customers who are inquiring about UC bank accounts.

UC Core banking system is the system of record for bank accounts and all accounts opened in salesforce have to be synced in real-time to the core banking system. Support agents need to inform the customers with the newly created bank account ID which has to be generated from the core banking system.

Which integration pattern is recommended for this use case?

Show Suggested Answer Hide Answer
Suggested Answer: D

by Ettie at May 31, 2026, 06:58 AM

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Rueben
3 days ago
I prefer C. Events are flexible.
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My
8 days ago
Real-time sync is crucial.
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Sanda
13 days ago
Why D?
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My
18 days ago
I think D is the best choice.
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Rodolfo
23 days ago
Tough question!
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Melda
29 days ago
Streaming API sounds cool, but is it really necessary for this?
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Lavonna
1 month ago
B) Use outbound message could work too, but not as efficient.
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Melita
1 month ago
Wait, can we really rely on real-time updates with that method?
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Lyla
1 month ago
Totally agree, real-time sync is crucial!
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Noah
2 months ago
I think D) Use request and reply makes the most sense here.
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Lettie
2 months ago
I feel like platform events could work, but I'm leaning towards request and reply since we need an immediate response for the account ID.
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Yoko
2 months ago
I practiced a similar question where streaming API was mentioned, but I don't know if it fits this scenario.
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Colette
2 months ago
I'm not entirely sure, but I remember something about outbound messages being useful for integrations.
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Elfriede
2 months ago
I think the request and reply pattern makes sense here since we need real-time data from the core banking system.
upvoted 0 times
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