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Salesforce ARC-101 Exam - Topic 4 Question 60 Discussion

Actual exam question for Salesforce's ARC-101 exam
Question #: 60
Topic #: 4
[All ARC-101 Questions]

A call center manager uses a custom dashboard to track Case related metrics. The manager wants a component to display the number of closed Cases in real time.

What type of event should be used to meet this requirement?

Show Suggested Answer Hide Answer
Suggested Answer: A

https://developer.salesforce.com/docs/atlas.en-us.api_streaming.meta/api_streaming/pushtopic_events_intro.htm


by Dalene at Apr 29, 2025, 02:46 PM

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Annamaria
2 months ago
Generic Event? Really? That doesn't seem right at all.
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Nakisha
2 months ago
Wait, are we sure Push Topic is the best option? Sounds too simple!
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Jess
2 months ago
Change Data Capture could work too, but not as real-time.
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Marvel
3 months ago
Definitely agree, Push Topic is designed for that!
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Franklyn
3 months ago
I think a Push Topic Event is the way to go for real-time updates.
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Essie
3 months ago
I’m confused about the difference between Push Topic and Generic Events. I wish I had reviewed that section more thoroughly before the exam.
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Dorcas
3 months ago
I feel like Platform Events could work too, but I’m leaning towards Push Topic Events because they seem more suited for this scenario.
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Moira
4 months ago
I remember practicing with Change Data Capture Events, but I’m not certain if that’s the right choice for just counting closed Cases.
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Amie
4 months ago
I think we might need to use a Push Topic Event since it’s designed for real-time updates, but I’m not completely sure.
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Jade
4 months ago
I feel pretty confident that Platform Event is the way to go here. It's designed for real-time updates, which is exactly what the manager is looking for. I'll make sure to explain my reasoning in the exam.
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Kenda
4 months ago
I'm a bit confused on this one. Is Change Data Capture Event a viable option, or is that more for batch processing? I'll need to double-check the characteristics of each event type to determine the most appropriate one for this use case.
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Candida
4 months ago
Okay, let me think this through. The requirement is for real-time updates, so I'm leaning towards either Platform Event or Push Topic Event. I'll need to carefully compare the pros and cons of each to make the best choice.
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Rozella
5 months ago
Hmm, I'm a bit unsure here. Is Platform Event the best option, or should I consider something like Push Topic Event instead? I'll need to review the differences between these event types.
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Judy
5 months ago
I think this is a straightforward question. The manager wants to track closed cases in real-time, so I'd go with Platform Event.
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