Salesforce ARC-101 Exam - Topic 4 Question 12 Discussion

Question

Universal Containers (UC) is a global financial company. UC support agents would like

to open bank accounts on the spot for a customer who is inquiring ab UC products.

During opening the bank account process, the agents execute credit checks for the customers

through external agencies. At a given time, up to 30 concurrent rewill be using the service for

performing credit checks for customers.

What error handling mechanisms should be built to display an error to the agent when the credit

verification process failed?

Cathrine · Accepted Answer

B) Handle verification process error in the Verification Webservice API in case there is
a connection issue to the Webservice if it responds with an error.

Cathrine · Answer

A) In case the verification process is down, Use mock service to send the response to the agent.

Cathrine · Answer

C) Handle integration errors in the middleware in case the verification process is down, thenthe
middleware should retry processing the request multiple times.

Cathrine · Answer

D) In case the verification process is down, use fire and forget mechanism instead of request
and reply to allow the agent to get the response back when the service is bar online.