Salesforce Exam ARC-101 Topic 3 Question 33 Discussion

Actual exam question for Salesforce's ARC-101 exam

Question #: 33
Topic #: 3

Only authorized users are allowed access to the EBS and the Enterprise DMS.

Customers call Customer Support when they need clarification on their bills. Customer Support needs seamless access to customer billing information from the E and view generated bills from the DMS.

Which three authorization and authentication needs should an integration consultant consider while integrating the DMS and ESB with Salesforce?

should an integration consultant consider while integrating the DMS and ESB with Salesforce?

Choose 3 answers

AUsers should be authorized to view information specific to the customer they are servicing without a need to search for customer.

BIdentify options to maintain DMS and EBS authentication and authorization details
in Salesforce.

CConsider Enterprise security needs for access to DMS and EBS.

DConsider options to migrate DMS and EBS into Salesforce.

EUsers should be authenticated into DMS and EBS without having to enter username and password.

Show Suggested Answer

Suggested Answer: B, D, E

by Merilyn at Apr 13, 2024, 02:22 AM

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Noelia

10 days ago

Exactly, we need to find a way to maintain the DMS and EBS authentication and authorization details in Salesforce, as per option B. That way, we can keep the security controls in place while still allowing seamless access for Customer Support.

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Cassi

12 days ago

That's a good point. Maybe we could look at single sign-on or other options to make it easier for users to authenticate, but without completely removing the login step.

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Eden

13 days ago

I'm not sure about option E though. Automatically authenticating users without them having to enter a username and password could be a security risk. We need to balance convenience with security.

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Kayleigh

14 days ago

Definitely, option A is a must. We don't want Customer Support agents having access to information they shouldn't see. And option C is crucial - we need to consider the overall enterprise security needs for accessing the DMS and EBS.

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Dyan

16 days ago

I agree, the key is ensuring the right level of authorization and authentication. We need to make sure that users can only access the information they're authorized to see, without having to search for the customer each time.

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Alpha

18 days ago

This question seems pretty straightforward. We need to ensure that only authorized users can access the EBS and Enterprise DMS, and that Customer Support can seamlessly access customer billing information from the ESB and view generated bills from the DMS.

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