CRM Analytics users at Cloud Kicks are granted access to an app with specific dashboards. When trying to download a specific widget, they are unable to do so.
Wait, I'm a little confused. If the users can see the dashboard, doesn't that mean they have access to the dataset? I'm not sure about this one, I'll need to think it through a bit more.
Ah, I see. The download data permission is probably what's missing. That makes sense - the users can view the dashboard but can't actually download the widget. I'll make sure to double-check that in my answer.
Okay, let's see here. The users have access to the dashboard, so it's not that. And the dashboard is not just for internal use, so that's not it either. I think the permission set is the most likely culprit.
Hmm, this seems like a permissions issue. I'll need to carefully review the options and think through the different access levels that could be causing the problem.
Son
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