Salesforce Exam Agentforce-Specialist Topic 3 Question 9 Discussion

Actual exam question for Salesforce's Agentforce-Specialist exam

Question #: 9
Topic #: 3

An Agentforce turned on Einstein Generative AI in Setup. Now, the Agentforce Specialist would like to create custom prompt templates in Prompt Builder. However, they cannot access Prompt Builder in the Setup menu.

What is causing the problem?

AThe Prompt Template User permission set was not assigned correctly.

BThe Prompt Template Manager permission set was not assigned correctly.

CThe large language model (LLM) was not configured correctly in Data Cloud.

Show Suggested Answer

Suggested Answer: B

In order to access and create custom prompt templates in Prompt Builder, the Agentforce Specialist must have the Prompt Template Manager permission set assigned. Without this permission, they will not be able to access Prompt Builder in the Setup menu, even though Einstein Generative AI is enabled.

* Option B is correct because the Prompt Template Manager permission set is required to use Prompt Builder.

* Option A (Prompt Template User permission set) is incorrect because this permission allows users to use prompts, but not create or manage them.

* Option C (LLM configuration in Data Cloud) is unrelated to the ability to access Prompt Builder.

* Salesforce Prompt Builder Permissions: https://help.salesforce.com/s/articleView?id=sf.prompt_builder_permissions.htm

by Carline at May 01, 2025, 10:06 PM

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22 days ago

Hmm, definitely the Prompt Template User permission set. How else are they supposed to access Prompt Builder? Gotta get those permissions squared away!

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Troy

1 days ago

A) The Prompt Template User permission set was not assigned correctly.

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