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CRT-403: Prepare for your Platform App Builder Certification Exam Dumps

Free Salesforce CRT-403 Exam Dumps July 2026

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Question No: 1

MultipleChoice

Due to the complexity of the Universal Containers sandbox release schedule and requirements, it is advised that change sets are used as often as possible to migrate from one environment to another.

Which three common items can an app builder move when using a change set?

Choose 3 answers

Options

AWeb-to-lead

BStandard fields

CCustom object

DApex class

ECustom field

Answer
C, D, EExplanation

The common items that can be moved using a change set are custom object, Apex class, and custom field. These are metadata components that can be deployed from one environment to another using change sets. Web-to-lead and standard fields are not metadata components that can be moved using change sets.

Question No: 2

MultipleChoice

Universal Containers implemented an application process that uses custom objects Internships and Applications. The organization-wide default for Internships has been set to private and is the master in the master-detail relationship with Applications. The VP of HR wants to allow edit access to Applications to recruiters.

How should an app builder configure the proper access?

Options

ASet the organization-wide default on the Applications object to Read/Write.

BAdd a sharing rule that grants the users Read/Write access to the Internship records.

CCreate a queue for the web applications and assign access to the users who will be editing the records.

DCreate a sharing rule that grants the users Read/Write access to the Application records.

Answer
DExplanation

The app builder should create a sharing rule that grants the users Read/Write access to the Application records. A sharing rule is a type of rule that can extend record access to groups of users based on certain criteria. In this case, the app builder can create a sharing rule that grants Read/Write access to the Application object to the recruiters based on their role, public group, or queue. This will allow them to edit the Application records related to any Internship record, regardless of the ownership. Option A, B, and C are not ways to configure the proper access.

Question No: 3

MultipleChoice

Cloud Kicks (CK) keeps track of its shoe inventory in Salesforce. When an order's status is changed to Activated, the inventory for the ordered shoe is reduced. At that point, a SOAP web service on the CK website must be called so that the website is updated to display the correct inventory amount for the shoe.

What should an app builder use to communicate to the CK web service when a shoe's inventory has changed?

Options

AAfter-Save Record-Triggered flow

BBefore-Save Record-Triggered flow

CProcess Builder

DWorkflow rule

Answer
AExplanation

To communicate to the CK web service when a shoe's inventory has changed, an app builder should use an after-save record-triggered flow. An after-save record-triggered flow is a type of flow that runs after a record is saved and can perform actions such as updating related records, sending emails, calling external services, etc. An after-save record-triggered flow can use an Apex action to invoke a SOAP web service using a WSDL file. [Source]

Question No: 4

MultipleChoice

DreamHouse Realty wants to track how many lifts are being installed into customer garages. The To Be Installed custom checkbox field on the custom Lift object should be checked and an external system should be notified via an outbound message the next day when a lift is sold.

What automation tool should be used to complete this task?

Options

AApproval process

BWorkflow

CFlow

DProcess Builder

Answer
CExplanation

As of the Winter '24 release, Salesforce introduced the ability to send outbound messages directly from Flow. This makes Flow the best choice for automating the notification to an external system when a lift is sold, fulfilling the need for both checking the custom To Be Installed checkbox and sending the notification the next day.

Flow: With this new functionality, Flow is now the most versatile automation tool for this use case. You can:

Create a scheduled path that triggers the next day after the lift is sold (e.g., when a record meets the criteria such as the checkbox being checked).

Send the outbound message to notify the external system about the lift installation.

Perform all of this declaratively, replacing the need for Workflow, which previously was the go-to for outbound messages.

Why not Workflow anymore? Although Workflow still supports outbound messages, Flow is the preferred tool now, as Salesforce is deprecating Workflow rules and Process Builder in favor of Flow. Flow also allows for more complex logic and actions, providing flexibility in future-proofing automation.

Reference: Winter '24 Flow Outbound Message

Question No: 5

MultipleChoice

DreamHouse Realty (DR) has a policy that requires the phone number on Contact to be deleted when the DoNotCall checkbox is checked.

What automation tool should the app builder recommend?

Options

AQuick action

BApproval process

CValidation rule

DWorkflow rule

Answer
DExplanation

The app builder should recommend a workflow rule to automate this process. A workflow rule is a type of automation tool that can execute actions based on certain criteria. In this case, the workflow rule can have a criterion that evaluates if the DoNotCall checkbox is checked on a Contact record, and then execute a field update action that sets the Phone field to null. Option A, B, and C are not automation tools that can perform this task.

Question No: 6

MultipleChoice

Cloud Kicks (CK) wants to track orders against inventory, ensuring its ability to fulfill order requests. CK created a junction object called Request Inventory to enable many-to-many relationships with the Inventory and Order objects.

What does the app builder need to provide to ensure users can view Request Inventory records?

Options

ARead access to both master objects.

BApex-based sharing on the first master object.

CSharing rules on Request Inventory object.

DRead access to the first master object.

Answer
AExplanation

To view a junction object record, a user must have at least read access to both master objects.This is because the junction object inherits the sharing and security settings from both master objects

Question No: 7

MultipleChoice

Universal Containers has created two custom objects called Seminars and Attendees. Organization-wide defaults for those objects have been set to private. Universal Containers wants to set up a new junction object between these objects. A select group of users should be able to edit records in the junction object.

Which two steps should an app builder take to configure the proper security?

Options

ACreate an owner-based sharing rule that gives Read access to the junction object.

BSet Sharing Settings to Read Only on both master-detail relationship fields.

CSet lookup filters on both junction object relationship fields.

DCreate owner-based sharing rules that give Read access to the master objects.

Answer
C, D

Question No: 8

MultipleChoice

Duplicate management for Leads has been Implemented at Universal Containers that it seems duplicate leads are still being created, the org Wide Default (WOD) is set to ''Private'' for Leads.

Which two actions help prevent duplicate leads from being created?

Choose 2 answers

Options

AChange the lead Matching Rule to Block on Create.

BChange the Lead Duplicate Rule details to Bypass Sharing Rules.

CChange OWD for Leads to Public Edit.

DChange OWD for Leads to public Read.

Answer
A, D

Question No: 9

MultipleChoice

The sales Operations team at AWS Computing deletes accounts for a variety of a reasons. The sales ops director is worried that the Sales team may delete accounts that sales reps are actively selling into.

Mow should the app builder keep accounts with open opportunities from being delected?

Options

ACreate an Apex Trigger on the Account object

BCreate a validation rule on the Account object.

CRemove the delete button on the account layout

DRemove the Delete permission from the Sales Rep profile.

Answer
A

Question No: 10

MultipleChoice

Northern Trail Outfitters wants the field sales team to only see the accounts that they own Separate North American and European marketing teams should only see accounts m their respective regions. The inside sales team needs to see all accounts in Salesforce.

Mow can this be accomplished?

Options

ASet the Organization-Wide Default to Public for accounts. Create criteria- based sharing rules for each marketing team, and create an Inside Sales Team permission set with the 'View Air setting for accounts,

BSet the Organization-Wide Default to Public for accounts. Create profiles for each marketing team, and create an Inside Sales Team role that is at the top of the Role Hteran

CSet the Organization-Wide Default to Private for accounts. Create criteria- based sharing rules for each marketing team, and create an Inside Sales Team profile with the 'View All' setting for accounts.

DSet the Organization-Wide Default to Private for accounts. Create permission sets for each marketing team, and create an Inside Sales Team profile with the 'View All' setting for accounts.

Answer
C

Question No: 11

MultipleChoice

Universal Containers uses a custom object called Reviews to capture information generated by interviewers during the candidate process. The Review records are visible to any user that has access to the related custom Candidate record. The VP of Human Resources wants the comment field on the Review to be private to anyone outside of the MR department

How should the app builder meet thts requirement?

Options

ACreate a page layout with the field and use field-level security to hide the field from all other users.

BCreate an Apex sharing rule to share the field with users that have 'MR'' in their role.

CCreate a sharing rule to share the field with the VP of HR with Role and Subordinates.

DCreate a page layout with the field for HR users and another page layout without the field for all other users.

Answer
A

Question No: 12

MultipleChoice

An app builder created multiple custom fields, page layouts, and reports in the sandbox and added them to a change set set was deployed to production, the reports were NOT deployed.

What should the app builder do?

Options

AMove the reports to the Untried Public Reports folder and add them to a new change set.

BMove the reports from the Unfiled Public Reports folder and add them to a new change set

CRecreate the reports in production. Reports are not supported in change sets

DAdd the reports to an unmanaged package and install the unmanaged package into production.

Answer
A

Question No: 13

MultipleChoice

Cloud Kicks (CK) wants to simultaneously delete a Suppliere record and all Supplierltem__c records if a

partnership ends with a supplier.

What solution could an app builder use to meet the requirement?

Options

AMany-to-many

BIndirect lookup

CHierarchical

DMaster-detail

Answer
A

Question No: 14

MultipleChoice

An app builder wants to limit the amount of fields users are required to fill out when creating a new Opportunity. Once they fill out the required fields and save, the full record page with additional fields relevant to the Opportunity type becomes available.

How could this be accomplished?

Options

AMake the Opportunity type a required field on the initial Opportunity page layout and use
automation to fill in the type field to a record type.

BUse different page layouts for Opportunity types based on the user profile.

COnce the required fields are populated, use a sharing rule to share the new fields with the user.

DHide additional sections on the page layout and show the users how to manually expand them when
they want to fill in the fields in the hidden sections.

Answer
A

Question No: 15

MultipleChoice

An app builder has created a custom Lightning App and wants to make it available to the internal users at Universal Containers.

Which two steps are necessary to accomplish this task7

Choose 2 answers

Options

AAdd the app to a Visualforce page.

BUpload the app to Static Resources.

CCreate a subdomain using My Domain.

DBuild a Custom Tab for the app.

Answer
A, D

Question No: 16

MultipleChoice

Ursa Major Solar wants to provide sales console users with an Incredible experience, with the most-used components easily accessible at all times.

What solution can enable reps to see and access these components from anywhere within the app without leaving the pagere where the team is working?

Options

AFavorites

BHome page

CGlobal actions

DUtility bar

Answer
D

Question No: 17

MultipleChoice

Cloud Kicks has created a custom object called Interests which is joined to Accounts by way of a junction object called Account Interest.

What is the impact to users attempting to view an Account and the associated Account Interest records if they are without read access to the Interest object?

Options

AUsers will be able to view the Account Interest records and will have read-only access to the Interest records.

BUsers will be unable to view Account records that have a related Account Interest record.

CUsers will be unable to view the Account Interest records or the Interest records.

DUsers will be able to view the Account Interest record, but unable to view the field or any information relating back to the Interest record.

Answer
B

Question No: 18

MultipleChoice

Universal Containers's app builder has been tasked with replacing workflow rules and Apex triggers with Process Builders where possible.

What are two important considerations an app builder should know before the project is started?

Choose 2 answers

Options

AAvoid generating infinite loops.

BApex has a different SOQL query limit than Flow.

CCreate a process for each workflow rule.

DCombine actions when possible.

Answer
A, D

Question No: 19

MultipleChoice

Universal Containers wants to deliver purchased containers to remote construction address. In these cases the customers will supply UC with the coordinates to the location.

What type of field should the app builder use to capture this information?

Options

ANumber

BGoelocation

CText

DExternal Lookup

Answer
B

Question No: 20

MultipleChoice

Universal Containers (UC) has a custom Invoice object and a custom Invoice Line Item object. TTie Invoice Line Item object has a lookup relationship to the Invoice. UC would like to convert the lookup relationship to a master-detail relationship but is unable to do so.

Which two reasons could be preventing this relationship conversion?

Choose 2 answers

Options

ACustom objects are unable to be on the detail side of a master-detail relationship.

BThere are already two master-detail relationships on the Invoice Line Item.

CInvoice Line Item records exist without having the Invoice lookup field populated.

DThere is a roll-up summary field on the Invoice object.

Answer
B, C

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