Trusted Salesforce CRT-101 Exam Dumps – Avoid Costly Exam Retakes

Question No: 1

MultipleChoice

A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects

that filled out an interest from online. The team currently does not access to the lead object.

How should an administrator provide proper access?

Options

ACreate a new profile

BConfigure permission sets.

CAssign a new role.

DSet Up Manual Sharing

Question No: 2

MultipleChoice

AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record.

What should the administrator do to ensure the Market Segment field from a Lead is copied to the converted Account record in routine?

Options

AEnsure the Market Segment field on the Lead is mapped to right field on Account.

BEnsure Account has a field that has the exact same name as the new Lead field.

CWrite a Validation Rule to ensure the Account has a value in that field.

DWrite a record-triggered flow to copy the custom field from Lead to Account.

Question No: 3

MultipleChoice

Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response

from an agent for more than 2 hours after case creation.

Which feature should an administrator use to fulfill this requirement?

Options

AAssignment Rule

BCase Escalation Rule

COmni-Channel Supervisor

DFormula Field

Question No: 4

MultipleChoice

Which two actions should an administrator perform with Case escalation rules?

Select 2 answers

Options

ARe-open the Case.

BSend email notifications.

CChange the Case Priority.

DRe-assign the Case.

Question No: 5

MultipleChoice

The administrator at Ursa Major Solar has created a custom report type and built a report for

sales operation team. However, none of the user are able to access the report.

Which two options could cause this issue?

Choose 2 Answers

Options

AThe custom report type is in development.

BThe user's profile is missing view access.

CThe org has reached its limit of custom report types.

DThe report is saved in a private folder

Question No: 6

MultipleChoice

Cloud Kicks want its reports to show a Fiscal Year that starts on February 1 and has 12 months.

How Should the Administrator Address this requirement?

Options

ASet the Fiscal Year to Custom and the starting month as February.

BSet the Fiscal Year to Custom and the duration to 4 quarters.

CSet the Fiscal Year to Standard and the starting month as February.

DSet the Fiscal Year to Standard and the duration to 12 months.

Question No: 7

MultipleChoice

An administrator installed a managed package that contains a permission set group. The

permission set group that was installed includes Delete access on several objects, and the administrator

needs to prevent users in the permission set group from being able to delete records.

What should the administrator do to control Delete access?

Options

AUse a muting permission set with a permission set group to mute selected permissions.

BCreate a new permission set that has Delete access deselected for the objects.

CCreate a new role that prevents Delete permissions from rolling up to the users.

DEdit the profile for the users to remove Delete access from the objects.

Question No: 8

MultipleChoice

Partner portal and customer portal users aren't required to activate computers to log in.

Options

ATrue

BFalse

Question No: 9

MultipleChoice

With the 'manage campaign' button on campaign selected, what all can you do with the integrated campaign builder? Select 2

Options

AImport new leads and add it to campaign

BAssociate opportunities to the campaign

CAssociate exisiting contacts to the campaign

DAssociate upto 50000 existing leads to the campaign

Question No: 10

MultipleChoice

Specifying a 'running user' in dashboard means:

Options

AAny user above running user can edit and delete the dashboard

BAny user below running user can view only their own records

CAny user can view all records that the running user role can view

DOnly the running user can view the dashboard

Question No: 11

MultipleChoice

You can use cloud scheduler to send meeting invites to contacts or leads or person accounts you don't have visibility to.

Options

ATrue

BFalse

Question No: 12

MultipleChoice

You can't package workflow rules with time triggers.

Options

ATrue

BFalse

Question No: 13

MultipleChoice

Workflow rules can't be triggered by campaign statistic fields, including individual campaign statistics and campaign hierarchy statistics.

Options

ATrue

BFalse

Question No: 14

MultipleChoice

Mass Mail Contacts option doesn't appear under the Tools section in the Contacts tab, what could have caused this?

Options

AThe user Role is insufficient to view this tool

BEmail is unchecked for that profile in FLS

CThis is a bug and must be escalated

DMass mail is not enabled for the profile.

EMass mail is not checked in FLS

Question No: 15

MultipleChoice

The running user doesn't override the sharing role while allowing users to see high-level sales data for everyone, not just

Options

ATrue

BFalse

Question No: 16

MultipleChoice

On which OWD sharing defaults the Sharing Rules can't be defined?

Options

AOWD is Private

BOWD is Public Read Only

COWD is Public Read Write

DSharing rules can be created on any of the above

Question No: 17

MultipleChoice

Which Type of Reports can't be used to create groups of data or charts?

Options

ATabular

BSummary

CMatrix

DNone of the Above

Question No: 18

MultipleChoice

In a private sharing model, the following can be used when Role Hierarchy alone isn't sufficient when providing record access to users (choose all that apply)

Options

AForecasting

BSharing rules

CManual Sharing

DTeams (Account, Sales and Case)

EApex Triggers

Question No: 19

MultipleChoice

Roll-up summary fields are not visible to users if they reference fields the user can't see.

Options

ATrue

BFalse

Question No: 20

FillInTheBlank

You can use inline editing to maintain all detail pages in the application except for....?

Free Salesforce CRT-101 Exam Dumps September 2026