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Free Salesforce Certified B2B Solution Architect (Arch-301) Exam Dumps July 2026

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Question No: 1

MultipleChoice

Universal Containers (UC) is about to implement Sales Cloud, Service Cloud, and Revenue Cloud within its newly created Salesforce environment. But before UC begins, the CIO would like to understand the options for creating and migrating changes within Salesforce. UC is about to use a sandbox for the initial build and will deploy customisation up to the production environment. UC has decided to build packages of metadata to silo the functionality between the three clouds it is implementing for.

What are two key considerations a Solution Architect should keep in mind when recommending packaging?

Choose 2answers

Options

ADesign the package as modular, loosely coupled units of metadata rather than large chunks of an org.

BOnly utilize one functional automation tool (Flow, Workflow Rules, Process Builder) per object.

CIt is impossible to track source controlwith package development; either the org owns the source or a source control does, but never both.

DClouds like Revenue Cloud have their own packages so it is easy to work with them because their automation is limited.

Answer
A, BExplanation

Modular packaging (A) promotes flexibility, scalability, and ease of maintenance, allowing for targeted deployments and updates. Limiting to one automation tool per object (B) simplifies design, reduces conflicts, and enhances maintainability, ensuring a more streamlined and efficient development and deployment process across Salesforce Clouds.

Question No: 2

MultipleChoice

Recently. Universal Containers (UC) successfully launched a multi-cloud 62B implementation with Sales Cloud, Service Cloud, Experience Cloud, and B2B Commerce. As the Sales and ServiceCloud development was performed by separate teams, UC created Process Builder automation for the Account object m separate Process Builder processes. As customers 90 through the sales process within Sales Cloud, the data on their customer account record is updated. As those same customers make purchases within B2B Commerce, the data on their customer account record is updated as well.

What are two reasons why a Solution Architect should recommend uniting these into a single Process Builder process?

Choose2 answers

Options

AMoving them into a single Process Builder process helps to reduce the number of queries and avoid hitting limits on the Account object.

BMoving them into a single Process Builder process provides control over the order of the updates and actions triggered on the Account object.

CMoving them into a single Process Builder is the only way to ensure a naming convention is followed on the Account object.

DMoving one of the Process Builders into a flow will remove all automation conflicts on the Account object.

Answer
A, BExplanation

The two reasons why a Solution Architect should recommend uniting the Sales Cloud and Service Cloud Process Builder processes into a single Process Builder process are: (A) Moving them into a single Process Builder process helps to reduce the number of queries and avoid hitting limits on the Account object; and (B) Moving them into a single Process Builder process provides control over the order of the updates and actions triggered on the Account object. By having them all ina single Process Builder process, UC can better manage the order in which updates and actions are triggered on the account object, ensuring that the most important updates and actions are performed first. Additionally, combining multiple Process Builder processes into one reduces the number of queries that need to be performed, helping to avoid hitting limits on the Account object.

Question No: 3

MultipleChoice

Northern Trail Outfitters (NTO) has a large product catalog containing about 1 million products mastered inside an external PIH system. In itsfirst Salesforce implementation, NTO implemented Salesforce CPQ as its mam tool of ... to configure and quote, in conjunction with a nightly batch integration from its PIM to bring over all products, with pricing also being maintained inside of CPQ.

As partof its new fiscal year initiative, NTO would like to introduce a digital sales channel to its customers to allow for a traditional ecommerce serf-service experience, and has decided to use its own custom-built solution as a way to accomplish this. One ofthe mam requirements for this custom ecommerce solution is that it must integrate into CPQ in order to present the same entitlements for pre-negotiated contracts that were created in CPQ.

Which two suggestions should a Solution Architect recommend as a starting point to meet NTO's need of effectively integrating both applications together?

Choose 2 answers

Options

AUse MuteSoft to streamline the peering and product integration between the PIM, ecommerce, and CPQ.

BRecommend an ETl tool to synchronize all product data between Salesforce CPQ, PIM, and the custom ecommerce tool.

CHarmonise the Pricing and Product structure of the custom ecommerce tool and CPQ to enable a streamlined integration.

DImplement an external master Pricing database that can be cartedby both ecommerce and CPQ.

Answer
A, CExplanation

Utilizing MuleSoft facilitates the seamless integration of Northern Trail Outfitters' Product Information Management (PIM) system, custom ecommerce solution, and Salesforce CPQ, ensuring consistent data flow and synchronization. MuleSoft's API-led connectivity approach allows for the efficient management and exchange of product and pricing information between these systems. Harmonizing the pricing and product structure between the custom ecommerce tool and CPQ is crucial for providing a consistent customer experience and maintaining data integrity across the sales and quoting processes. This approach ensures that pre-negotiated contract entitlements in CPQ are accurately reflected in the ecommerce experience, aligning with best practices for integrating disparate systems to create a cohesive and efficient sales ecosystem.

Question No: 4

MultipleChoice

Universal Containers (UC) is currently utilizingSalesforce Revenue Cloud, Service Cloud, and Field Service for its internal Sales teams, call center, and field service teams. The field service team has asked for new data visibility around Sales and Service data because customers in the field will oftenask about sales orders that typically exist within Revenue Cloud.

What is an immediate consideration a Solution Architect should provide regarding giving this kind of data access?

Options

AGenerate a new permission set that grants access to the Order object andassign it to the field service users.

BGenerate a new profile that grants access to the Order object and assign it to the field service users.

CProvide the field service team with CPQ licenses to view Order data.

DProvide the field service team witha Sales Cloud license to view Order data.

Answer
AExplanation

Creating a permission set that grants field service users access to the Order object is a granular and secure way to provide the necessary data visibility. This allows for precise control over which users have access to order data without impacting other profiles or requiring additional licenses. Salesforce's permission set documentation provides guidelines on how to grant specific access rights to users, ensuring they have the information needed to perform their job functions effectively.

Question No: 5

MultipleChoice

Universal Containers (UC) u about to develop a new call center solution utilizing Salesforce productsincluding Service Cloud, LiveMessage, Experience Cloud, and MuleSoft. UC would prefer no real customer data to be stored within Salesforce but to be made view only. These views should only be utilized by a select few individuals that may be assigned the ability to view this data temporarily and have it removed.

Which two features should a Solution Architect suggest to maintain these constraints?

Options

AApex Callouts, User Permissions Sets

BThird-party ETL, Profiles

CSalesforce Connect, User Profiles

DSalesforce Connect, User Permission Sets

Answer
DExplanation

Salesforce Connect allows you to integrate external data sources with Salesforce and access them in real time without storing them in Salesforce1.User Permission Sets let you grant access to various tools and functions to users without changing their profiles12.You can assign permission sets to users with different licenses and revoke them when needed3.

Question No: 6

MultipleChoice

Universal Containers recently began a project to connect its ERP with Salesforce. One of the requirements is a daily batch process to create and update orders and order product information. The development team, using the corporate ETL tool, has created two processes to create these records using Bulk API. The test in the development environment worked fine, but in the production environment, some orderproduct records were not updated and showed an error "UNABLE_TO_LOCK_ROW:unable to obtain exclusive access to this record". There is one Process Builder on the Order Product object and no async process.

Which two steps should a Solution Architect recommend to avoid this error?

Choose 2 answers

Options

AUse the import wizard instead of Bulk API.

BSort the order product records by account and order before the Bulk API load.

CChange the Bulk API call to use Bulk API 2.0.

DAdd a retry process for the records rejected by this error.

Answer
B, DExplanation

B) Sort the order product records by account and order before the Bulk API load.

This answer can help avoid this error by reducing the chances of concurrent updates on the same parent record (account or order) by different batches.Sorting the records by account and order can ensure that all records related to a parent record are processed together in a single batch, which can prevent locking conflicts with other batches2.

D) Add a retry process for the records rejected by this error.

This answer can help recover from this error by attempting to update the rejected records again after some time interval.This can increase the likelihood of obtaining exclusive access to those records as they may be unlocked by then3.

Sorting order product records by account and order before using the Bulk API can minimize the likelihood of row lock errors by ensuring that related records are processed in a sequence that reduces the chance of concurrent access attempts. Additionally, implementing a retry mechanism for records that encounter the 'UNABLE_TO_LOCK_ROW' error provides a robust error handling strategy, allowing the system another opportunity to process the records successfully. These recommendations are in line with Salesforce's best practices for bulk data processing, which emphasize the importance of efficient data loading strategies and error management to ensure data integrity and system performance during large-scale data operations.

Question No: 7

MultipleChoice

Universal Containers (UC) is looking to implement a CPQ + B2B Commerce multi-cloud solution and use the CPQ B2B Commerce Connector to keep the two insync. As part of this implementation, UC is looking to be able to have a streamlined product and pricing experience. As UC would like to sell product kits with tiered pricing through the self-service storefront, it would like to ensure this model can be supported effectively.

Which two considerations should a Solution Architect keep in mind for the implementation?

Choose 2 answers

Options

Afor supporting kits in the B2B Commerce Storefront, they need to create equivalent bundle products on the CPQ side.

BFor the described multi-cloud solution, it is a best practice to set the CPQ precision to two decimal points.

COn the CPQ 826 Commerce Connector, the default mapping of tiered pricing in 826 Commerce is to Discount Schedules in CPQ.

DIt is important to ensure the Price Rules run for Quotes initiated via 628 Commerce Storefront to maintain consistency in business rules being applied.

Answer
A, CExplanation

The CPQ B2B Commerce Cloud Connector is an unmanaged package from Salesforce Labs that allows B2B Commerce and CPQcustomers to configure or customize functionality12.It syncs products, pricing, quote requests, and orders in both clouds12.

For supporting kits in the B2B Commerce Storefront, they need to create equivalent bundle products on the CPQ side3.A kit is a product that contains other products as components3.A bundle is a product that has one or more options that can be added or removed by a user4.The connector maps kits to bundles using a custom field called Kit ID on both objects3.

On the CPQ 826 Commerce Connector, the default mapping of tieredpricing in 826 Commerce is to Discount Schedules in CPQ5.Tiered pricing lets you set different prices for different quantities of a product5. Discount schedules let you apply discounts based on quantity or amount ranges for a product.The connector maps tiered prices to discount schedules using a custom field called Tiered Price ID on both objects5.

Question No: 8

MultipleChoice

Big Server Company sells complex server solutions to customers through a reseller channel. Resellers will purchase complex servers as well as have warehouses to store quick need products for their customers, such as additional hard drives and cables. Big Server Company currently uses Salesforce CPQ for its Sales team. Big Server Company would like to be able to give resellers easy access to purchase warehouse type products through B2B Commerce; however, the company would also like to allow resellers to request additional discounts for large volume orders from the Sales team.

Which recommendation should a Solution Architect make to integrate B2B Commerce and Salesforce CPQ to accomplish this request.

Options

AUtilize an integration software, like MuleSoft, to sync carts and pricing between B2B Commerce and Salesforce CPQ.

BImplement the Salesforce CPQ & Billing and CPQ B2B Commerce Connector and use the Cart to Quote flow to sync the cart to Salesforce CPQ, and have a reseller price rule adjust pricing for the reseller based on volume.

CCreate a request special pricing button in B2B Commerce that will create an opportunity for the sales representative and allow the sales representative to follow up.

DImplement the Salesforce CPQ & Billing and CPQ B2B Commerce Connector and use the Cart to Quote flow to create a quote from the Resellers Cart, allowing a sales representative to configure discounts and sync back to cart.

Answer
B

Question No: 9

MultipleChoice

A Solution Architect hat been hired to consult Ace Computers with its integration solution. Ace Computers has a combination of four on-premise and cloud systems with data that need to be integrated to Salesforce. Ace Computers expects to have large data volumes and wants to minimize impact on end-user operations during business hours.

Which integration solution should the Solution Architect recommend for the company's business needs?

Options

ASalesforce Data Loader

BMuteSoft Anypoint Platform

CMuteSoft Composer

DPlatform Events

Answer
B

Question No: 10

MultipleChoice

Universal Containers (UC) uses Salesforce Sales Cloud to track Opportunities, Quotes, and Orders and is interested in offering self-service capability to its customers via an Experience Cloud site. Most products that UC offers are relatively simple, but some are complex and need to be configured and reviewed by a sales representative before an order can be officially placed. The CIO is concerned about the time to market and would like to see two options to address UC's need.

Which two options should a Solution Architect recommend and present to UC?

Choose 2 answers

Implement B2B Commerce on Experience Cloud to allow customers to purchase simple products with

Options

AAdd complex product configurations in a follow-up phase.

BImplement Salesforce CPQ internally first, then build 'product configurator' functionality in a custom Experience Cloud site in a follow-up phase.

CImplement a templated self-service Experience Cloud site to show product information, add a 'Request a Quote' component, and recommend B2B Commerce implementation in a follow-up phase.

DImplement a custom Experience Cloud site with 'product configurator' functionality first, then add headless commerce functionality in a follow-up phase.

Answer
A, D

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