Trusted Salesforce ARC-101 Exam Dumps – Avoid Costly Exam Retakes

Question No: 1

MultipleChoice

The director of customer service at Northern Trail Outfitters (NTO) wants to capture and trend specific business events that occur in Salesforce in real time. The metrics will be accessed in an ad-hoc manner using an external analytics system. The events that are of interest are:

A customer has initiated a product exchange via a Case A customer service rep clicks on the "Authorize Exchange Product" menu item on the Case A customer has initiated a subscription cancellation via a Case A customer service rep clicks on the "Initiate Refund" menu item on the Case

Which two solutions will meet these business requirements?

Select 2 answers

Options

ACase after insert Trigger that executes a callout.

BCase Workflow Rule that sends an Outbound Message.

CCase after insert Trigger that publishes a Platform Event.

DCustom Apex controller that publishes a Platform Event.

Question No: 2

MultipleChoice

A subscription-based media company's system landscape forces many subscribers to

maintain multiple accounts and to login more than once. An Identity and Access Management (IAM) system, which supports SAML and OpenId, was recently implemented to improve their subscriber experience through self-registration and Single Sign-On (SSO).

The IAM system must integrate with Salesforce to give new self-service customers instant access to Salesforce Community Cloud.

Which two requirements should the Salesforce Community Cloud support for self-registration and SSO?

Select 2 answers

Options

ASAML SSO and Registration Handler

BOpenId Connect Authentication Provider and Registration Handler

CSAML SSO and just-in-time provisioning

DOpenId Connect Authentication Provider and just-in-time provisioning

Question No: 3

MultipleChoice

An Integration Developer is developing an HR synchronization app for a client. The app synchronizes Salesforce record data changes with an HR system that's external to Salesforce.

What should the integration architect recommend to ensure notifications are stored for up to three days if data replication fails?

Options

AChange Data Capture

BGeneric Events

CPlatform Events

DCallouts

Question No: 4

MultipleChoice

A company in a heavily regulated industry requires data in legacy systems to be displayed in Salesforce user interfaces (UIs). They are proficient in their cloud-based ETL (extract, transform, load) tools. They expose APIs built on their on-premise middleware to cloud and on-premise applications.

Which two findings about their current state will allow copies of legacy data in Salesforce?

Choose 2 answers

Options

AOnly on-premise systems are allowed access to legacy systems.

BCloud-based ETL can access Salesforce and supports queues.

COn-premise middleware provides APIs to legacy systems data.

DLegacy systems can use queues for on-premise integration.

Question No: 5

MultipleChoice

Universal containers is planning to implement Salesforce as their CRM system. Currently

they have the following systems

1. Leads are managed in a Marketing System.

2. Sales people use Microsoft Outlook to enter contacts, emails and manage activities.

3. Inventory, Billing and Payments are managed in their ERP system. 4. The proposed CRM

system is expected to provide Sales and Support people the ability to have a single view of their

customers and manage their contacts, emails and activities in Salesforce CRM.

What should an Integration Consultant consider to support the proposed CRM system strategy?

Options

APlan for migration of customer and sales data across systems on a regular basis to keep them in
sync.

BEvaluate current and future data and system usage and then identify potential integration requirements to Salesforce.

CExplore Out of box Salesforce connectors for integration with ERP, Marketing and Microsoft Outlook systems.

DPropose a middleware system that can support interface between systems with Salesforce.

Question No: 6

MultipleChoice

Northern Trail Outfitters (NTO) has recently implemented middleware for orchestration of services across platforms. The ERP system being used requires transactions be captured near real time at a REST endpoint initiated in Salesforce when creating an order object. Additionally, the Salesforce team has limited development resources and requires a low code solution.

Which two options will fulfill the use case requirements?

Select 2 answers

Options

AUse Remote Process Invocation fire and forget pattern on insert on the order object using Flow Builder.

BImplement a Workflow Rule with Outbound Messaging to send SOAP messages to the designated endpoint.

CImplement Change Data Capture on the order object and leverage the replay Id in the middleware solution.

DUse a process builder to create a Platform Event, selecting the record type as the Platform Event Name on insert of record.

Question No: 7

MultipleChoice

Given the diagram below, a Salesforce org, middleware, and Historical data store (with

20million records and growing) exists with connectivity between them

Historical records are archived from Salesforce and moved to Historical Data store (which

houses 20M records and growing; fine-tuned to be performant with search queries).

Call center agents use Salesforce, when reviewing occasional special cases, have requested

access to view the related historical case items that relate to submit cases.

Which mechanism and patterns are recommended to maximize declarative configuration?

Options

AUse ESB tool with Data Virtualization pattern, expose OData endpoint, and then use
Salesforce Connect to consume and display the External Object alongside with the Caseobject.

BC Use an ESB tool with a fire and forget pattern and then publish a platform event for the
requested historical data.

CUse an ESB tool with Request-Reply pattern and then make a real-time Apex callout to the
ESB endpoint to fetch and display component related to Case object

DUse an ETL tool with a Batch Data Synchronization pattern to migrate historical data
into Salesforce and into a custom object (historical data) related to Case object.

Question No: 8

MultipleChoice

A company's cloud-based single page application consolidates data local to the application with data from on premise and 3rd party systems. The diagram below typifies the application's combined use of synchronous and asynchronous calls.

The company wants to use the average response time of its application's user interface as a basis for certain alerts. For this purpose, the following occurs:

1. Log every call's start and finish date and time to a central analytics data store.

2. Compute response time uniformly as the difference between the start and finish date and time --- A to H in the diagram.

Which computation represents the end-to-end response time from the user's perspective?

Options

ASum of A to H

BSum of A to F

CSum of A, G, and H

DSum of A and H

Free Salesforce ARC-101 Exam Dumps July 2026