MultipleChoice
Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.
Which feature should be used to fulfill this requirement?
OptionsMultipleChoice
Northern trail Outfitter wants to use contract hierarchy in its or to display contact association.
What should the administrator take into consideration regarding the contact hierarchy?
OptionsMultipleChoice
Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages.
Which two steps should the administrator configure to meet this requirement?
Choose 2 answers
OptionsMultipleChoice
Partner portal and customer portal users aren't required to activate computers to log in.
OptionsMultipleChoice
With the 'manage campaign' button on campaign selected, what all can you do with the integrated campaign builder? Select 2
OptionsMultipleChoice
Specifying a 'running user' in dashboard means:
OptionsMultipleChoice
You can use cloud scheduler to send meeting invites to contacts or leads or person accounts you don't have visibility to.
OptionsMultipleChoice
You can't package workflow rules with time triggers.
OptionsMultipleChoice
Workflow rules can't be triggered by campaign statistic fields, including individual campaign statistics and campaign hierarchy statistics.
OptionsMultipleChoice
Mass Mail Contacts option doesn't appear under the Tools section in the Contacts tab, what could have caused this?
Options