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An admin has created a RUCKUS GRE tunnel profile in SmartZone.
Why is the new tunnel unavailable in the GRE Tunnel Profile dropdown when configuring the WLAN?
In SmartZone, Generic Routing Encapsulation (GRE) tunnels are used to encapsulate client traffic and forward it to a remote gateway, typically for security or centralized routing.
As described in RUCKUS One Online Help -- GRE Tunneling Configuration, a tunnel profile becomes available for WLAN association only when it is explicitly linked to an AP Zone. This ensures that all APs in the zone can apply the correct tunnel endpoint and keying parameters.
If a GRE profile is not mapped to a zone, it will not appear in the WLAN configuration dropdown, even if successfully created.
Other options are incorrect because SmartZone supports GRE for WLANs by design, split-tunnel profiles are optional, and tunnel count limitations are far higher than typical enterprise use.
RUCKUS One Online Help -- GRE Tunnel Profile Configuration and Zone Binding
RUCKUS Analytics 3.5 User Guide -- Tunnel Status and Performance Metrics
RUCKUS AI Documentation -- GRE Tunneling Architecture and Troubleshooting
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