QlikView users report that when they open the AccessPoint the webpage displays the error message No server. The AccessPoint is installed on a server in the DMZ. Both the QlikView Server service and the QlikView Management Service are installed on a single server behind a firewall. The QlikView Server service is running and is working in the QMC.
A system administrator pings the AccessPoint server from the QMC server command-line and receives this response: Request rimed out
What are two likely causes of the error message? (Select two.)
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