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QlikView users report that when they open the AccessPoint the webpage displays the error message No server. The AccessPoint is installed on a server in the DMZ. Both the QlikView Server service and the QlikView Management Service are installed on a single server behind a firewall. The QlikView Server service is running and is working in the QMC.
A system administrator pings the AccessPoint server from the QMC server command-line and receives this response: Request rimed out
What are two likely causes of the error message? (Select two.)
Suggested Answer: A, E
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20 comments · newest first
VA
Valentine
10 months ago
Definitely not a CAL issue, that's unrelated here.
AL
Alyce
10 months ago
Could also be the web server not running.
MA
Maurine
10 months ago
Sounds like a firewall issue to me.
CO
Corinne
10 months ago
Wait, how can the server be behind a firewall and still not respond?
MU
Muriel
11 months ago
I agree, firewall constraints are a common problem.
MI
Micah
11 months ago
I’m a bit confused about the CALs. I thought they were only relevant after accessing the server, but maybe option B is still a factor?
DU
Dulce
11 months ago
I practiced a similar question where the server was unreachable due to network issues. I think option E could also be relevant here.
TO
Torie
11 months ago
I’m not entirely sure, but I think firewall issues might be a common cause for connectivity problems like this. Option C sounds right.
LA
Lashanda
11 months ago
I remember something about the QlikView Web Server needing to be active for the AccessPoint to work, so option A could be a possibility.
EL
Elly
12 months ago
Ah, this seems straightforward. The error message points to the QlikView Web Server, so I'll start by verifying the license and service status on that server.
CA
Carylon
12 months ago
I'm a bit confused by all the different components involved. Let me re-read this a few times to make sure I understand the setup before trying to diagnose the issue.
VI
Vivan
12 months ago
Okay, the key details here are the separate server locations and the QlikView services running. I bet the firewall is the culprit, blocking the necessary communication.
RI
Ricki
1 year ago
Hmm, the error message and ping response suggest a connectivity problem between the servers. I'll focus on checking the firewall settings and network configuration first.
BE
Bettina
1 year ago
This looks like a tricky networking issue. I'll need to carefully review the information provided and think through the possible causes step-by-step.
CH
Chun
1 year ago
I agree with Shelba, that seems like a likely cause. But I also think the QlikView Web Server not having a valid license could be another reason.
KR
Kristal
1 year ago
The QlikView Web Server not having a valid license could also be a cause. Licensing issues can cause all sorts of problems.
KA
Kaycee
1 year ago
A) The QlikView Web Server has stopped
SH
Shelba
1 year ago
I think the error message could be caused by firewall constraints blocking communications.
WI
Wilda
1 year ago
I think the issue is definitely related to firewall constraints blocking communications. That ping timeout is a dead giveaway.
OD
Odelia
1 year ago
A) The QlikView Web Server has stopped