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PRMIA Exam 8020 Topic 4 Question 10 Discussion
Topic #: 4
In relation to the template for writing policy documents, which one of the following pairings of requirements is correct? A well designed policy will include:
Step 1: Key Elements of a Well-Designed Policy Document
A well-designed policy should include:
Scope -- Who the policy applies to.
Exception Handling -- How and where exceptions should be requested.
Accountability -- Who is responsible for enforcement.
Step 2: Why Option C is Correct
A policy must clearly define exceptions and the process for requesting them.
It should also define areas where the policy does not apply to avoid confusion.
Step 3: Why the Other Options Are Incorrect
Option A ('List of exceptions for board members' families') Incorrect because policies should apply consistently to all stakeholders.
Option B ('List of acceptable fonts and margin types') Incorrect because formatting is secondary to content clarity.
Option D ('To whom the policy applies and an additional management report') Incorrect because policy scope should not include unnecessary reports.
PRMIA Risk Reference Used:
PRMIA Policy Writing Guidelines -- Defines policy structure and exception handling.
ISO 19600 Compliance Management Standard -- Supports clear, well-documented policies.
Final Conclusion:
A well-designed policy clearly defines exceptions and their handling process, making Option C the correct answer.
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