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PMI-PMOCP Exam - Topic 4 Question 11 Discussion

Senior management at a small company is dissatisfied with project performance and has tasked the PMO with addressing the issue. An organizational project management (OPM) maturity assessment has uncovered significant gaps compared to industry standards.What should the PMO professional do first?
B) Develop a roadmap for improving the overall project management maturity within the organization.
A) Plan training and development programs for project team members to fill the competency gaps.
C) Implement agile project management approaches and tools to improve project performance.
D) Hire experienced and highly skilled project managers to take over underperforming projects.

PMI-PMOCP Exam - Topic 4 Question 11 Discussion

Actual exam question for PMI's PMI-PMOCP exam
Question #: 11
Topic #: 4
[All PMI-PMOCP Questions]

Senior management at a small company is dissatisfied with project performance and has tasked the PMO with addressing the issue. An organizational project management (OPM) maturity assessment has uncovered significant gaps compared to industry standards.

What should the PMO professional do first?

Show Suggested Answer Hide Answer
Suggested Answer: B

After identifying significant gaps through an OPM maturity assessment, the first step is to develop a strategic roadmap that outlines targeted initiatives to improve maturity. PMI-PMOCP guidance highlights the importance of a structured, phased approach to maturity improvement that includes defining goals, prioritizing actions, and aligning with organizational strategy.

Training (option A), agile adoption (option C), or hiring (option D) can be components of the roadmap but should follow a comprehensive plan to ensure cohesion and sustainability. The roadmap ensures all improvement activities are coordinated, aligned, and measurable, optimizing resource allocation and change management efforts.


PMI Project Management Office Certified Professional (PMI-PMOCP) Examination Content Outline, PMI 2021.

PMI-PMOCP Study Guide, Chapter on Organizational Maturity and Strategic Alignment.

by Lizbeth at Sep 28, 2026, 08:01 AM

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Pamella
11 hours ago
I'm not entirely sure, but maybe planning training programs could help? It feels like we should focus on the team's skills first before anything else.
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Christa
6 days ago
I think the first step should be to develop a roadmap for improving maturity. It seems like a logical way to address the gaps identified in the assessment.
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