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Free PeopleCert ITIL-4-Specialist-Create-Deliver-and-Support Exam Dumps
Here you can find all the free questions related with PeopleCert ITIL 4 Specialist: Create, Deliver and Support (ITIL-4-Specialist-Create-Deliver-and-Support) exam. You can also find on this page links to recently updated premium files with which you can practice for actual PeopleCert ITIL 4 Specialist: Create, Deliver and Support Exam. These premium versions are provided as ITIL-4-Specialist-Create-Deliver-and-Support exam practice tests, both as desktop software and browser based application, you can use whatever suits your style. Feel free to try the ITIL 4 Specialist: Create, Deliver and Support Exam premium files for free, Good luck with your PeopleCert ITIL 4 Specialist: Create, Deliver and Support Exam.Question No: 1
MultipleChoice
A service desk team acts as a single point of contact for its users Service desk team members are the first-line support however if they are unable to resolve the incidents, they are escalated to second-line support. This tiered support structure has resulted in large queues of unresolved tickets.
Which concept or approach would help the organization resolve this situation?
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