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Free PeopleCert ITIL-4-Foundation Exam Dumps

Here you can find all the free questions related with PeopleCert ITIL 4 Foundation (ITIL-4-Foundation) exam. You can also find on this page links to recently updated premium files with which you can practice for actual PeopleCert ITIL 4 Foundation Exam. These premium versions are provided as ITIL-4-Foundation exam practice tests, both as desktop software and browser based application, you can use whatever suits your style. Feel free to try the ITIL 4 Foundation Exam premium files for free, Good luck with your PeopleCert ITIL 4 Foundation Exam.
Question No: 1

MultipleChoice

Which phase of problem management includes the regular assessment of the effectiveness of workarounds?

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Question No: 2

MultipleChoice

Which statement about outcomes is CORRECT9

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Question No: 3

MultipleChoice

What type of chance is often used for resolving incidents or implementing security patches?

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Question No: 4

MultipleChoice

Which of the following ensures that a service provider and a service consumer continually co-create value?

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Question No: 5

MultipleChoice

What is defined as any financially valuable component that can contribute to the delivery of a service?

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Question No: 6

MultipleChoice

Which practice requires that staff demonstrate excellent customer service skills, such as empathy and emotional intelligence?

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Question No: 7

MultipleChoice

What is defined as a cause, or potential cause, of one or more incidents?

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Question No: 8

MultipleChoice

Which is a purpose of the 'relationship management' practice?

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Question No: 9

MultipleChoice

Which is the CORRECT of the 'R' role in a RACI matrix?

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Question No: 10

MultipleChoice

What is the purpose of the 'relationship management' practice?

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