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PeopleCert Exam ITIL-4-Specialist-High-velocity-IT Topic 5 Question 9 Discussion

Actual exam question for PeopleCert's ITIL-4-Specialist-High-velocity-IT exam
Question #: 9
Topic #: 5
[All ITIL-4-Specialist-High-velocity-IT Questions]

An organization is using an out-of-the-box service from a large service provider. How does the service provider know about the organization's needs?

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Suggested Answer: A

by Alesia at Jan 12, 2025, 10:09 PM

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Carlota
1 days ago
But what if the service provider already knows the organization's needs through one-on-one interviews?
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Natalya
6 days ago
I disagree with Glory. The service provider should be doing their own research and understanding the market needs, not just relying on the organization to tell them what they want. Option A sounds like the right way to go.
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Glory
7 days ago
Option B seems like the most straightforward approach. The organization should provide a detailed list of requirements to the service provider. Anything less, and the provider is just guessing.
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Jean
8 days ago
I agree with Santos. It makes sense for the organization to customize the service to fit their specific requirements.
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Santos
12 days ago
I think the service provider must customize the out-of-the-box service to meet the organization's needs.
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