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PeopleCert ITIL 4 Specialist High velocity IT Exam - Topic 5 Question 32 Discussion
Topic #: 5
A software development team works in a heavily-regulated organization that is undergoing a digital transformation. The team carried out a pilot to demonstrate that CI/CD could significantly reduce the lead time for making quality changes. Although impressed with the results, the organization's leadership team has concerns and is unwilling to support the use of CI/CD until their concerns are addressed.
Which are the TWO MOST LIKELY reasons for the leadership team's concerns?
The pilot did not adequately address governance, risk, and compliance issues
The organization is focused on innovation and lead time is not a priority
Leaders desire smaller, more frequent, and more reliable deployments
The company's policies require that Dev, testing and Ops are separated duties
In a heavily regulated organization, leadership concerns about CI/CD usually center on control, compliance, segregation of duties, auditability, and policy alignment. That makes statement 1 highly likely: the pilot may have proven speed and quality improvements without fully addressing governance, risk, and compliance expectations. Statement 4 is also highly likely because many regulated environments maintain formal separation between development, testing, and operations responsibilities.
Statement 2 is unlikely, because the scenario specifically says the pilot reduced lead time for quality changes, which leadership found impressive. Statement 3 describes a likely desired outcome of CI/CD, not a reason for resistance.
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