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PeopleCert ITIL 4 Specialist High velocity IT Exam - Topic 4 Question 14 Discussion

A service provider is collecting requirements for a cloud-based document storage service. Which is an example of a utility requirement for this service?
B) The service will display a list of items uploaded by the user
A) The service must support multiple file formats for upload
C) The service should be available 99.9% of the time
D) The service must comply with data privacy regulations

PeopleCert ITIL 4 Specialist High velocity IT Exam - Topic 4 Question 14 Discussion

Actual exam question for PeopleCert's ITIL 4 Specialist High velocity IT exam
Question #: 14
Topic #: 4
[All ITIL 4 Specialist High velocity IT Questions]

A service provider is collecting requirements for a cloud-based document storage service. Which is an example of a utility requirement for this service?

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Suggested Answer: B

by Beth at Apr 07, 2025, 10:44 PM

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Ruth
7 months ago
D is crucial for compliance, but not a utility requirement.
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Frederica
7 months ago
I think A is more about functionality, not utility.
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Tien
7 months ago
99.9% uptime? That's pretty ambitious!
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Isaac
7 months ago
Really? I thought all of these could be considered utility.
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Candra
8 months ago
C is definitely a utility requirement.
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Douglass
8 months ago
I feel like A and B are more about features than utility. C seems to fit the definition better, but I’m still a bit confused.
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Corrinne
8 months ago
I practiced a similar question, and I think utility requirements focus on how the service operates. C sounds familiar, but I could be wrong.
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Cheryll
8 months ago
I'm not entirely sure, but I remember something about compliance being a key requirement. Maybe D is the right choice?
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Buffy
9 months ago
I think a utility requirement is more about the service's performance or availability, so I might lean towards option C.
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Markus
9 months ago
I'm feeling pretty confident about this one. The service availability requirement is the utility requirement here, as it's focused on the overall performance and uptime of the system rather than a specific feature or function. The other options are more about functional requirements.
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Krissy
9 months ago
Okay, I've got this. A utility requirement is about the overall quality attributes of the system, like availability, reliability, or scalability. So in this case, the option about the service being available 99.9% of the time is the utility requirement. The others are more about specific functional capabilities.
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Karrie
9 months ago
Hmm, I'm a bit unsure about this one. I know utility requirements are about the non-functional aspects of the system, but I'm not totally clear on how to distinguish them from the other types of requirements listed here. I'll have to think it through carefully.
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Lashaunda
9 months ago
This looks like a straightforward question on requirements for a cloud-based document storage service. I think the key is to identify which requirement is a utility requirement, which typically relates to the overall performance or availability of the system.
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Daniel
1 year ago
Utility requirement? More like 'useless' requirement. I say we just make the thing work 90% of the time and call it a day.
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Donette
1 year ago
I'm going with D. Gotta make sure that sensitive data is protected, you know? The other options are just fluff.
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Keshia
1 year ago
True, but without data privacy, the service is useless. D is a must-have.
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Niesha
1 year ago
But C is also crucial, we need the service to be available almost all the time.
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Jose
1 year ago
True, but without D, our data could be at risk. It's a tough choice.
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Tammara
1 year ago
I think C is also crucial, we need the service to be available almost all the time.
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Queen
1 year ago
I agree with you, D is definitely important for data privacy.
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Cordelia
1 year ago
I agree with you, D is definitely important for data privacy.
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Jame
1 year ago
I also think option C is important, but option D is also necessary to protect user data.
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Catarina
1 year ago
I agree with Izetta, option C is crucial for a cloud-based document storage service to be reliable.
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Johnetta
1 year ago
Ha! Clearly the right answer is C. I can't imagine anyone needing to comply with data privacy regulations. Who cares about that these days?
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Shawna
1 year ago
A: That's true, but without high availability, users might not trust the service.
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Lashaun
1 year ago
B: I disagree, I think D is important too. Privacy regulations are a big concern for many users.
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Stephaine
1 year ago
A: I think the answer is C too. Availability is crucial for a cloud service.
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Raelene
1 year ago
Hmm, I'm torn between B and C. Displaying a list of uploaded items is also pretty important, but I guess 99.9% uptime takes priority.
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Tu
1 year ago
True, but reliability and uptime should be the top priority for a cloud storage service.
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Jamey
1 year ago
But displaying a list of uploaded items is also important for user experience.
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Art
1 year ago
Yes, having the service available 99.9% of the time is essential.
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Daren
1 year ago
I agree, uptime is crucial for a cloud service.
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Izetta
1 year ago
I think option C is the utility requirement because it ensures the service is always available.
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Juan
1 year ago
Option C is the correct answer. Availability is a key utility requirement for a cloud-based service.
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Dierdre
1 year ago
That's right, availability is crucial for a cloud-based service.
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Lenna
1 year ago
C) The service should be available 99.9% of the time
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