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PeopleCert Exam ITIL-4-Specialist-High-velocity-IT Topic 1 Question 5 Discussion

Actual exam question for PeopleCert's ITIL-4-Specialist-High-velocity-IT exam
Question #: 5
Topic #: 1
[All ITIL-4-Specialist-High-velocity-IT Questions]

Which is the MAIN reason for service providers to encourage feedback on service provision?

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Suggested Answer: A

by Rosendo at Oct 20, 2024, 08:46 PM

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Nathalie
8 months ago
Option C about user communities providing value is not bad, but I think A is the key reason. Gotta keep improving those services!
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Theodora
8 months ago
Ah, I can see the humor in Option B - 'super-users', that's a good one! But yeah, A is the correct answer.
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Coral
8 months ago
D) It's important for service providers to know how they can improve.
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Goldie
8 months ago
C) Definitely, feedback helps in improving services.
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Meaghan
8 months ago
B) Haha, 'super-users' does sound funny! But yeah, A is the correct answer.
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Edwin
8 months ago
A) To provide sources of continual improvement of services and practices
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Ronnie
9 months ago
Option B about identifying super-users is interesting, but I don't think that's the main reason. A is the way to go.
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Wynell
9 months ago
Hmm, Option D could also be useful for consumers to compare providers, but A is probably the primary reason.
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Denny
8 months ago
C) Yeah, A is definitely the main reason for service providers to encourage feedback.
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Jackie
8 months ago
B) I think A makes more sense, it helps service providers to enhance their services.
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Wendell
8 months ago
A) To provide sources of continual improvement of services and practices
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Sabina
9 months ago
I agree with Lettie. Getting feedback helps service providers improve their services.
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Lettie
9 months ago
I think the main reason is A) To provide sources of continual improvement of services and practices.
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Alberta
9 months ago
I agree, Option A is the main reason. Providers need that continuous feedback to enhance their offerings.
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Yesenia
8 months ago
Yes, without feedback, service providers wouldn't know what to improve on.
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Reena
8 months ago
A) To provide sources of continual improvement of services and practices
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Lorean
8 months ago
I think you're right, feedback is crucial for service providers to improve.
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Kent
9 months ago
A) To provide sources of continual improvement of services and practices
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Martin
9 months ago
Option A seems like the most logical choice. Feedback is crucial for improving services and practices over time.
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Refugia
8 months ago
Comparing different service providers based on feedback can help consumers make informed decisions.
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Fairy
8 months ago
D) To allow service consumers to compare service providers
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Rashida
8 months ago
That's true, feedback can help identify loyal customers who can advocate for the service.
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Lajuana
8 months ago
B) To allow the service consumer to identify potential super-users
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Nieves
8 months ago
Yes, feedback helps service providers know what they are doing well and what needs improvement.
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Delisa
9 months ago
A) To provide sources of continual improvement of services and practices
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