PeopleCert ITIL 4 Specialist Create Deliver and Support Exam - Topic 9 Question 20 Discussion
What is the goal of the 'shift-left' approach?
A) Repositioning tasks to earlier stages in the process to boost workflow efficiency
B) Automating repetitive processes using robots and AI
C) Implementing Agile practices for continuous software development
D) Integrating multiple suppliers in a value stream for effective service management
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