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PeopleCert Exam ITIL-4-Specialist-Create-Deliver-and-Support Topic 8 Question 1 Discussion

Actual exam question for PeopleCert's ITIL-4-Specialist-Create-Deliver-and-Support exam
Question #: 1
Topic #: 8
[All ITIL-4-Specialist-Create-Deliver-and-Support Questions]

During a service design workshop, a development team come up with lots of different possible design solutions, and then analyze these to select one of them to proceed with.

What 'design thinking' activity is this an example of?

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Suggested Answer: B

Ideation involves generating a wide range of ideas and then analyzing and selecting the best solution to move forward in the design thinking process.


by Pamella at May 06, 2025, 01:44 AM

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Dominga
6 days ago
Ha! Leave it to the developers to think 'implementation' is the key design thinking activity. They're probably eager to start coding already.
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Jamey
22 days ago
Hmm, I'm not sure 'implementation' is the right answer here. That's more about actually building the thing, not the initial design thinking.
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Willis
2 days ago
B) Ideation
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Novella
6 days ago
A) Inspiration and empathy
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Rolland
22 days ago
I think it's important to consider all options before selecting the best one to proceed with.
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Mollie
29 days ago
Prototyping? Nah, that's too early in the process. This is definitely the ideation step where they're exploring all the possibilities before settling on one to implement.
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Dorothea
5 days ago
I think you're right, it sounds like they're brainstorming different ideas during the ideation phase.
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Alisha
29 days ago
I believe it's part of the design thinking process, where you brainstorm and evaluate ideas before moving forward.
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Viva
1 months ago
I agree with Dino, it's definitely about generating and analyzing design solutions.
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Dino
1 months ago
I think this is an example of ideation.
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Lawana
2 months ago
Ah, this is clearly the ideation phase. Brainstorming all those design solutions is the essence of ideation! Good thing they didn't get stuck in the 'inspiration and empathy' stage, eh?
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Thurman
3 days ago
Definitely, ideation is crucial for coming up with innovative and creative solutions.
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Madonna
6 days ago
I agree, it's important to have a variety of options to choose from before moving forward.
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Ceola
9 days ago
Definitely, ideation is a crucial step in the design thinking process to ensure creativity and innovation.
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Thurman
16 days ago
Yes, you're right! Ideation is all about generating and exploring different design solutions.
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Lorenza
19 days ago
I agree, it's important to explore a variety of options before narrowing down to one to move forward with.
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Coral
23 days ago
Yes, you're right! Ideation is all about generating a lot of different ideas and solutions.
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