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PeopleCert ITIL 4 Specialist Create Deliver and Support Exam - Topic 4 Question 22 Discussion

A managed service provider manages an organization's suppliers, provides some delivery functions to the organization, and coordinates service integration and management between the organization and its suppliers. Which model is this an example of?
D) Service integration as a service
A) Retained service integration
B) Single provider
C) Service guardian

PeopleCert ITIL 4 Specialist Create Deliver and Support Exam - Topic 4 Question 22 Discussion

Actual exam question for PeopleCert's ITIL 4 Specialist Create Deliver and Support exam
Question #: 22
Topic #: 4
[All ITIL 4 Specialist Create Deliver and Support Questions]

A managed service provider manages an organization's suppliers, provides some delivery functions to the organization, and coordinates service integration and management between the organization and its suppliers. Which model is this an example of?

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Suggested Answer: D

by Laquita at Jun 17, 2026, 06:19 AM

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Justine
5 days ago
I agree with Jannette. A) makes sense since they manage suppliers directly.
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Bette
10 days ago
I feel like it's D) Service integration as a service. It sounds more modern.
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Jannette
15 days ago
I think it's A) Retained service integration. It fits the description well.
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Lenna
21 days ago
I can see why people might pick D, but A feels right.
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Delmy
26 days ago
Wait, is this really how it works? Sounds complicated!
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Joesph
1 month ago
A makes the most sense to me!
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Ernie
1 month ago
I thought it was B) Single provider, but now I'm not so sure.
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Kristofer
1 month ago
This is definitely A) Retained service integration.
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Rene
2 months ago
I’m leaning towards the single provider option, but I’m not confident. I wish I had reviewed those models more thoroughly before the exam.
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Freeman
2 months ago
I feel like this question is similar to one we did in class about managing suppliers. I want to say it's the service guardian model, but I could be wrong.
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Brent
2 months ago
I remember we discussed service integration as a service, but I can't recall the specifics. Is that what this is referring to?
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Arminda
2 months ago
I think this might be related to retained service integration, but I'm not entirely sure. It sounds familiar from our last practice session.
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