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PeopleCert ITIL-4-BRM Exam - Topic 1 Question 22 Discussion

An organization has assembled a small team to do a self-assessment of its business relationship management capabilities in advance of a formal assessment. The team has reviewed all the criteria for level 2.What should this team do NEXT?
C) Identify evidence for every criterion that has been met.
A) Proceed to Level 3.
B) Look for evidence of missing capabilities.
D) Set the target capability level.

PeopleCert ITIL-4-BRM Exam - Topic 1 Question 22 Discussion

Actual exam question for PeopleCert's ITIL-4-BRM exam
Question #: 22
Topic #: 1
[All ITIL-4-BRM Questions]

An organization has assembled a small team to do a self-assessment of its business relationship management capabilities in advance of a formal assessment. The team has reviewed all the criteria for level 2.

What should this team do NEXT?

Show Suggested Answer Hide Answer
Suggested Answer: C

After reviewing Level 2 criteria, the next step is to collect and document evidence for each criterion that has been met to validate the assessment before moving forward.


by Dahlia at Jun 28, 2026, 01:03 PM

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Mitzie
2 days ago
I’m surprised they haven’t done a full review yet!
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Aja
7 days ago
Wait, how can they set a target without knowing what they have?
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Charlene
12 days ago
I think they should just jump to Level 3.
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Shaun
17 days ago
Agree, identifying gaps is crucial!
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Hubert
22 days ago
They should definitely look for missing capabilities first.
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Felicidad
27 days ago
I wonder if they should just jump to Level 3? It feels like they need to confirm what they have first, though.
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Zana
1 month ago
Setting the target capability level sounds important, but I feel like they need to assess what they currently have before doing that.
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Shenika
1 month ago
I'm not entirely sure, but I remember a practice question where we had to identify evidence for criteria met. That might be relevant here too.
upvoted 0 times
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An
1 month ago
I think they should probably look for evidence of missing capabilities first. That seems like a logical next step.
upvoted 0 times
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