Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

PeopleCert ITIL-4-BRM Exam - Topic 1 Question 21 Discussion

Which TWO statements about BRM and third-party services are CORRECT?1. BRM does not focus on suppliers as they never interact directly with the organization's users2. BRM ensures that, where appropriate, suppliers follow a service provider's BRM approach3. BRM is not directly involved in and does not need to understand supplier services4. BRM needs to understand dependencies on supplier services as they influence user experience
B) 2 and 4
A) 1 and 2
C) 1 and 3
D) 3 and 4

PeopleCert ITIL-4-BRM Exam - Topic 1 Question 21 Discussion

Actual exam question for PeopleCert's ITIL-4-BRM exam
Question #: 21
Topic #: 1
[All ITIL-4-BRM Questions]

Which TWO statements about BRM and third-party services are CORRECT?

1. BRM does not focus on suppliers as they never interact directly with the organization's users

2. BRM ensures that, where appropriate, suppliers follow a service provider's BRM approach

3. BRM is not directly involved in and does not need to understand supplier services

4. BRM needs to understand dependencies on supplier services as they influence user experience

Show Suggested Answer Hide Answer
Suggested Answer: B

Statement 2 is correct because BRM ensures that suppliers align with the organization's relationship management approach when interacting with consumers.

Statement 4 is correct because understanding supplier dependencies is vital for BRM to manage and influence the overall user experience.


by Ammie at Jun 22, 2026, 03:31 PM

Limited Time Offer

25%

Off

Get Premium ITIL-4-BRM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Halina
21 days ago
I’m leaning towards A. But 1 seems off; suppliers do interact sometimes.
upvoted 0 times
...
Elden
26 days ago
I feel like 2 and 4 make sense. BRM must know supplier impact.
upvoted 0 times
...
Stevie
1 month ago
I think B is right. Suppliers matter for user experience.
upvoted 0 times
...
Bobbye
1 month ago
1 is a bit misleading, suppliers can impact user experience directly.
upvoted 0 times
...
Janna
1 month ago
BRM has to understand dependencies, so 4 makes sense.
upvoted 0 times
...
Rima
2 months ago
Wait, are we really saying BRM doesn't need to know about suppliers? That seems off.
upvoted 0 times
...
Kaitlyn
2 months ago
Totally disagree with 1, suppliers definitely interact with users.
upvoted 0 times
...
Naomi
2 months ago
I think 2 and 4 are spot on!
upvoted 0 times
...
Talia
2 months ago
I’m a bit lost on this one. I thought BRM didn’t need to focus on suppliers at all, but now I’m questioning that.
upvoted 0 times
...
Leonardo
2 months ago
I practiced a similar question where BRM had to ensure suppliers aligned with their approach, so I feel like statement 2 might be correct.
upvoted 0 times
...
Latrice
2 months ago
I’m not entirely sure, but I think statement 1 is definitely wrong since suppliers can impact user experience.
upvoted 0 times
...
Wayne
3 months ago
I remember that BRM is all about managing relationships, so I think it does need to understand supplier services.
upvoted 0 times
...

Save Cancel