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PeopleCert Exam 58 Topic 1 Question 16 Discussion

Actual exam question for PeopleCert's ITIL 2011 Foundation exam
Question #: 16
Topic #: 1
[All ITIL 2011 Foundation Questions]

Which areas are NOT measured by process KPIs?

1. Technology

2. Performance

3. Value

4. Compliance

Show Suggested Answer Hide Answer
Suggested Answer: D

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