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PeopleCert Exam 20 Topic 2 Question 43 Discussion

Actual exam question for PeopleCert's IASSC Lean Six Sigma - Black Belt exam
Question #: 43
Topic #: 2
[All IASSC Lean Six Sigma - Black Belt Questions]

Handling of warranty returns, process improvement team meetings and rework to meet customer expectations are all examples of business costs that are classified as ___________ .

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Suggested Answer: B


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