Pegasystems PEGAPCSSA87V1 Exam - Topic 5 Question 67 Discussion

Actual exam question for Pegasystems's PEGAPCSSA87V1 exam

Question #: 67
Topic #: 5

[All PEGAPCSSA87V1 Questions]

You have a requirement to associate users in different units to the same work queue.

How do you implement this requirement?

AAssociate the users to a common work group. Then associate a work queue to the work group.

BAssociate the users to a common work group. Then associate the work group to the appropriate units.

CAssociate the users to a common unit. Then associate a work queue to the common unit.

DAssociate the users to a common work queue. Then associate the work queue to the appropriate units.

Show Suggested Answer

Suggested Answer: A

by Dorinda at Mar 03, 2026, 09:35 PM

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Caitlin

5 days ago

C doesn't really make sense for this scenario.

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Millie

10 days ago

I think B is better, it keeps things organized.

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Lynelle

15 days ago

Option A seems the most straightforward.

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Merilyn

20 days ago

I keep getting confused between work groups and units. I think I might lean towards option C, but I’m not confident about it.

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Kate

25 days ago

I practiced a similar question where we had to link users to units, and I feel like option B might be the way to go here.

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Ahmed

1 month ago

I'm not entirely sure, but I remember something about associating work queues directly with users. Maybe option D is the right choice?

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Agustin

1 month ago

I think option A makes sense because it talks about a common work group, which seems like a logical way to manage users.

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