Pegasystems PEGAPCSSA87V1 Exam - Topic 10 Question 56 Discussion

Actual exam question for Pegasystems's PEGAPCSSA87V1 exam

Question #: 56
Topic #: 10

[All PEGAPCSSA87V1 Questions]

An assignment service-level agreement (SLA) is configured with the following details:

Initial urgency: 20

Assignment ready: Timed delay of 1 hour

Goal: 5 hours and increase urgency by 10

Deadline: 8 hours and increase urgency by 20

Passed deadline: 2 hours, increase urgency by 20, and limit events to 5

Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment?

A100

B90

C130

D70

Show Suggested Answer

Suggested Answer: A

by Leota at May 01, 2025, 03:41 PM

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Johna

5 months ago

Totally agree, 100 makes sense with the timing!

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Tayna

5 months ago

I think it should be 100 after 16 hours.

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Kara

6 months ago

Yeah, and it increases with each deadline!

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Geraldo

6 months ago

Wait, how does it go up to 130? That seems off.

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Alecia

6 months ago

Initial urgency is 20, right?

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Kerry

6 months ago

I'm a bit confused about the passed deadline adjustments; I think they add urgency, but I need to double-check my notes on that.

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Frederica

7 months ago

If I follow the goal and deadline adjustments correctly, I believe the urgency could reach 100 after all the increments.

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Venita

7 months ago

I remember a similar question where we had to calculate urgency over time, but I can't recall the exact steps for this one.

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Elza

7 months ago

I think the initial urgency starts at 20, but I'm not sure how the timed delay affects the calculations.

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Marshall

7 months ago

I'm feeling pretty confident about this one. The details are a bit complex, but I've seen similar questions before. I'll give it my best shot.

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Shenika

7 months ago

Okay, let me break this down. We have an initial urgency of 20, and then various changes to the urgency and time limits. I think I can figure this out.

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Lili

8 months ago

Hmm, I'm a bit confused by all the different time intervals and urgency adjustments. I'll need to read through it carefully.

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Matt

8 months ago

This question looks tricky, but I think I can work through it step-by-step.

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Jesus

11 months ago

Because the urgency increases by 10 after 5 hours, then by 20 after 8 hours, so it should be 90 after 16 hours.

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Vanesa

11 months ago

Why do you think it's 90?

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Jesus

11 months ago

I disagree, I believe the answer is B) 90.

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Lavonda

12 months ago

This is like a game of Tetris, but with deadlines instead of falling blocks. I'll go with B, just to keep things simple and avoid any unnecessary complications.

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Jin

11 months ago

User 3: I'll go with B as well, seems like the safest choice.

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Niesha

11 months ago

User 2: Yeah, it goes up by different amounts at different stages.

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Linsey

11 months ago

User 1: I think the urgency increases over time.

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Vanesa

12 months ago

I think the answer is C) 130.

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Fanny

12 months ago

Hmm, let's see... 1 hour delay, 5 hour goal, 8 hour deadline, and 2 hour past deadline. I'm thinking 130 is the way to go, but I might need a calculator to double-check this one.

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Ettie

11 months ago

B) 90

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Clay

11 months ago

A) 100

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Fallon

1 year ago

Wait, so the urgency keeps increasing even after the deadline? That's like a never-ending loop of despair! I'll go with C, just to keep the suspense going.

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