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Pegasystems PEGAPCSSA87V1 Exam - Topic 10 Question 56 Discussion

Actual exam question for Pegasystems's PEGAPCSSA87V1 exam
Question #: 56
Topic #: 10
[All PEGAPCSSA87V1 Questions]

An assignment service-level agreement (SLA) is configured with the following details:

Initial urgency: 20

Assignment ready: Timed delay of 1 hour

Goal: 5 hours and increase urgency by 10

Deadline: 8 hours and increase urgency by 20

Passed deadline: 2 hours, increase urgency by 20, and limit events to 5

Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment?

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Suggested Answer: A

by Leota at May 01, 2025, 03:41 PM

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Johna
4 months ago
Totally agree, 100 makes sense with the timing!
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Tayna
4 months ago
I think it should be 100 after 16 hours.
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Kara
4 months ago
Yeah, and it increases with each deadline!
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Geraldo
4 months ago
Wait, how does it go up to 130? That seems off.
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Alecia
5 months ago
Initial urgency is 20, right?
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Kerry
5 months ago
I'm a bit confused about the passed deadline adjustments; I think they add urgency, but I need to double-check my notes on that.
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Frederica
5 months ago
If I follow the goal and deadline adjustments correctly, I believe the urgency could reach 100 after all the increments.
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Venita
5 months ago
I remember a similar question where we had to calculate urgency over time, but I can't recall the exact steps for this one.
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Elza
5 months ago
I think the initial urgency starts at 20, but I'm not sure how the timed delay affects the calculations.
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Marshall
6 months ago
I'm feeling pretty confident about this one. The details are a bit complex, but I've seen similar questions before. I'll give it my best shot.
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Shenika
6 months ago
Okay, let me break this down. We have an initial urgency of 20, and then various changes to the urgency and time limits. I think I can figure this out.
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Lili
6 months ago
Hmm, I'm a bit confused by all the different time intervals and urgency adjustments. I'll need to read through it carefully.
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Matt
6 months ago
This question looks tricky, but I think I can work through it step-by-step.
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Jesus
10 months ago
Because the urgency increases by 10 after 5 hours, then by 20 after 8 hours, so it should be 90 after 16 hours.
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Vanesa
10 months ago
Why do you think it's 90?
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Jesus
10 months ago
I disagree, I believe the answer is B) 90.
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Lavonda
10 months ago
This is like a game of Tetris, but with deadlines instead of falling blocks. I'll go with B, just to keep things simple and avoid any unnecessary complications.
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Jin
9 months ago
User 3: I'll go with B as well, seems like the safest choice.
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Niesha
9 months ago
User 2: Yeah, it goes up by different amounts at different stages.
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Linsey
9 months ago
User 1: I think the urgency increases over time.
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Vanesa
10 months ago
I think the answer is C) 130.
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Fanny
10 months ago
Hmm, let's see... 1 hour delay, 5 hour goal, 8 hour deadline, and 2 hour past deadline. I'm thinking 130 is the way to go, but I might need a calculator to double-check this one.
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Ettie
10 months ago
B) 90
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Clay
10 months ago
A) 100
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Fallon
11 months ago
Wait, so the urgency keeps increasing even after the deadline? That's like a never-ending loop of despair! I'll go with C, just to keep the suspense going.
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Shaniqua
10 months ago
User3: I'll go with C, just to see how high the urgency can go.
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Lovetta
10 months ago
User2: Yeah, it's like a never-ending cycle of stress.
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Marti
10 months ago
User1: I think the urgency just keeps piling up after the deadline.
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