Pegasystems Exam PEGAPCSSA87V1 Topic 10 Question 56 Discussion

Actual exam question for Pegasystems's PEGAPCSSA87V1 exam

Question #: 56
Topic #: 10

[All PEGAPCSSA87V1 Questions]

An assignment service-level agreement (SLA) is configured with the following details:

Initial urgency: 20

Assignment ready: Timed delay of 1 hour

Goal: 5 hours and increase urgency by 10

Deadline: 8 hours and increase urgency by 20

Passed deadline: 2 hours, increase urgency by 20, and limit events to 5

Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment?

A100

B90

C130

D70

Show Suggested Answer

Suggested Answer: A

by Leota at May 01, 2025, 03:41 PM

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Vanesa

2 days ago

I think the answer is C) 130.

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Fanny

3 days ago

Hmm, let's see... 1 hour delay, 5 hour goal, 8 hour deadline, and 2 hour past deadline. I'm thinking 130 is the way to go, but I might need a calculator to double-check this one.

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Fallon

8 days ago

Wait, so the urgency keeps increasing even after the deadline? That's like a never-ending loop of despair! I'll go with C, just to keep the suspense going.

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