Pegasystems PEGAPCSA87V1 Exam - Topic 3 Question 49 Discussion

Actual exam question for Pegasystems's PEGAPCSA87V1 exam

Question #: 49
Topic #: 3

ABC BankCorp operates two subsidiaries, GloboBank and LocalBank, with different brandings. ABC BankCorp wants to create a mobile app experience for both users and customer service representatives (CSRs) for its Transaction Dispute application.

Of the following requirements, which two options affect the number of mobile app channels that you need to configure? (Choose Two)

AMobile apps must support both phones and tablets.

BCustomers can create only dispute cases, while CSRs can also create fraud report cases.

CMobile app color palette is customized for each subsidiary.

DThe app customizes currency units and date/time format according to the user's locale.

Show Suggested Answer

Suggested Answer: B

by Queen at Sep 06, 2024, 01:29 PM

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Desiree

6 months ago

Not sure if A is really necessary for both devices.

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Garry

6 months ago

D is crucial for user experience, can't overlook that.

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Shayne

6 months ago

Surprised that the color palette affects the channels!

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Veta

7 months ago

I think B is also important for CSRs.

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Shenika

7 months ago

A and C are definitely the ones that matter.

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Skye

7 months ago

I think the locale settings could affect the app's channels too, but I’m not completely confident about that.

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Fernanda

7 months ago

This question feels similar to one we practiced where we had to consider user roles and their impact on app functionality.

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Alayna

7 months ago

I'm not entirely sure, but I think the customization for each subsidiary might also require separate configurations.

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Elke

8 months ago

I remember discussing how supporting both phones and tablets would definitely increase the number of channels we need to configure.

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Silva

8 months ago

This is a good one. I'll make sure to read through all the options thoroughly and identify the two that are most directly related to the number of mobile app channels required.

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Francis

8 months ago

Okay, I think I've got this. The key is to identify the requirements that would necessitate separate mobile app versions or configurations. The phone/tablet and customer/CSR differences seem most relevant there.

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Freida

8 months ago

Hmm, I'm a bit confused. Does the requirement to support both phones and tablets really affect the number of channels? I'll need to think that through carefully.

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Rima

8 months ago

This looks like a straightforward question about mobile app requirements. I'll focus on the options that directly impact the number of channels needed.

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Sabra

8 months ago

This one seems pretty straightforward. SNMP is the obvious choice for monitoring a cloud environment.

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Martina

1 year ago

I'm going to have to go with A and D. Anything less would be a complete mobile app disaster, like trying to put a square peg in a round hole. Although, with the right hammer, I bet you could make it work!

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Breana

11 months ago

Absolutely, A and D are essential for a smooth mobile app experience. It's all about meeting the needs of the users and CSRs efficiently.

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Tanesha

11 months ago

Totally, we don't want any confusion or frustration when it comes to using the app. A and D cover those important aspects for sure.

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Tamar

11 months ago

Yeah, having a consistent experience across devices and accommodating different locales is key. It's all about making it easy for the users.

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Marylyn

12 months ago

I agree, A and D are definitely the way to go. We need to make sure the app works on all devices and is user-friendly with different currencies and date formats.

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Malcom

1 year ago

Easy peasy! A and D are the right answers. Gotta support both phones and tablets, and customize the app for each user's currency and date/time preferences. The other options are just window dressing, not core functionality.

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Annalee

11 months ago

Exactly! Those are the key requirements for configuring the mobile app channels.

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Crissy

11 months ago

D) The app customizes currency units and date/time format according to the user's locale.

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Barrett

11 months ago

A) Mobile apps must support both phones and tablets.

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Oliva

1 year ago

This is a tricky one, but I'm going with A and D. Supporting phones and tablets, and localizing the app, are key factors that will determine the number of channels needed. B and C are important, but not directly related to the number of channels.

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Elly

11 months ago

C might not affect the number of channels, but it's crucial for branding and user experience.

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Charlene

12 months ago

I think B is important too, as it differentiates between customer and CSR capabilities.

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Margot

12 months ago

I agree, A and D are the right choices. They directly impact the number of channels needed.

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Brittni

1 year ago

I see your point, but I still think A and D are the most crucial for determining the number of mobile app channels. B is important too, but not as directly related.

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Suzan

1 year ago

I think B is also important because it differentiates between customer and CSR capabilities. But A and D are definitely key for channel configuration.

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Franklyn

1 year ago

I agree with you, A and D are the right choices. Those requirements will definitely impact the number of channels needed.

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Ozell

1 year ago

I think B and D are the correct answers. Handling different types of cases and customizing for the user's locale will require separate channels. A is just a device requirement, and C is a branding issue.

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Malcom

1 year ago

A and D definitely affect the number of channels. You need to support both phones and tablets, and customize the app based on the user's locale. The other options are nice-to-haves, but don't directly impact the number of channels.

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Martina

1 year ago

That makes sense. Those requirements would definitely impact the configuration needed for the mobile app channels.

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Jennifer

1 year ago

A and D definitely affect the number of channels. You need to support both phones and tablets, and customize the app based on the user's locale.

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Harrison

1 year ago

I see your point, Shizue. It makes sense that both options A and D would impact the configuration of mobile app channels.

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Shizue

1 year ago

I agree with Audry. Option D also affects the number of channels needed as it involves customizing the app based on user's locale.

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Audry

1 year ago

I think option A affects the number of mobile app channels needed because it determines the devices the app will run on.

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