Pegasystems Exam PEGAPCSA87V1 Topic 3 Question 49 Discussion

Actual exam question for Pegasystems's PEGAPCSA87V1 exam

Question #: 49
Topic #: 3

ABC BankCorp operates two subsidiaries, GloboBank and LocalBank, with different brandings. ABC BankCorp wants to create a mobile app experience for both users and customer service representatives (CSRs) for its Transaction Dispute application.

Of the following requirements, which two options affect the number of mobile app channels that you need to configure? (Choose Two)

AMobile apps must support both phones and tablets.

BCustomers can create only dispute cases, while CSRs can also create fraud report cases.

CMobile app color palette is customized for each subsidiary.

DThe app customizes currency units and date/time format according to the user's locale.

Show Suggested Answer

Suggested Answer: B

by Queen at Sep 06, 2024, 01:29 PM

Limited Time Offer

25%

Off

Get Premium PEGAPCSA87V1 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Martina

2 months ago

I'm going to have to go with A and D. Anything less would be a complete mobile app disaster, like trying to put a square peg in a round hole. Although, with the right hammer, I bet you could make it work!

upvoted 0 times

Breana

19 days ago

Absolutely, A and D are essential for a smooth mobile app experience. It's all about meeting the needs of the users and CSRs efficiently.

upvoted 0 times

...

Tanesha

23 days ago

Totally, we don't want any confusion or frustration when it comes to using the app. A and D cover those important aspects for sure.

upvoted 0 times

...

Tamar

1 months ago

Yeah, having a consistent experience across devices and accommodating different locales is key. It's all about making it easy for the users.

upvoted 0 times

...

Marylyn

2 months ago

I agree, A and D are definitely the way to go. We need to make sure the app works on all devices and is user-friendly with different currencies and date formats.

upvoted 0 times

...

Malcom

2 months ago

Easy peasy! A and D are the right answers. Gotta support both phones and tablets, and customize the app for each user's currency and date/time preferences. The other options are just window dressing, not core functionality.

upvoted 0 times

Annalee

25 days ago

Exactly! Those are the key requirements for configuring the mobile app channels.

upvoted 0 times

...

Crissy

1 months ago

D) The app customizes currency units and date/time format according to the user's locale.

upvoted 0 times

...

Barrett

1 months ago

A) Mobile apps must support both phones and tablets.

upvoted 0 times

...

Oliva

3 months ago

This is a tricky one, but I'm going with A and D. Supporting phones and tablets, and localizing the app, are key factors that will determine the number of channels needed. B and C are important, but not directly related to the number of channels.

upvoted 0 times

Elly

1 months ago

C might not affect the number of channels, but it's crucial for branding and user experience.

upvoted 0 times

...

Charlene

2 months ago

I think B is important too, as it differentiates between customer and CSR capabilities.

upvoted 0 times

...

Margot

2 months ago

I agree, A and D are the right choices. They directly impact the number of channels needed.

upvoted 0 times

...

Brittni

2 months ago

I see your point, but I still think A and D are the most crucial for determining the number of mobile app channels. B is important too, but not as directly related.

upvoted 0 times

...

Suzan

2 months ago

I think B is also important because it differentiates between customer and CSR capabilities. But A and D are definitely key for channel configuration.

upvoted 0 times

...

Franklyn

2 months ago

I agree with you, A and D are the right choices. Those requirements will definitely impact the number of channels needed.

upvoted 0 times

...

Ozell

3 months ago

I think B and D are the correct answers. Handling different types of cases and customizing for the user's locale will require separate channels. A is just a device requirement, and C is a branding issue.

upvoted 0 times

...

Malcom

3 months ago

A and D definitely affect the number of channels. You need to support both phones and tablets, and customize the app based on the user's locale. The other options are nice-to-haves, but don't directly impact the number of channels.

upvoted 0 times

Martina

2 months ago

That makes sense. Those requirements would definitely impact the configuration needed for the mobile app channels.

upvoted 0 times

...

Jennifer

2 months ago

A and D definitely affect the number of channels. You need to support both phones and tablets, and customize the app based on the user's locale.

upvoted 0 times

...

Harrison

3 months ago

I see your point, Shizue. It makes sense that both options A and D would impact the configuration of mobile app channels.

upvoted 0 times

...

Shizue

3 months ago

I agree with Audry. Option D also affects the number of channels needed as it involves customizing the app based on user's locale.

upvoted 0 times

...

Audry

4 months ago

I think option A affects the number of mobile app channels needed because it determines the devices the app will run on.

upvoted 0 times

...